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Absentee Ballot Instructions

1. How do I vote by absentee ballot?: You may vote at the clerk's office or request that the ballot be mailed to you. The deadline for applying for an absentee ballot is noon of the day before the election.

2. I can't get to the polls on Election Day. Can I vote?

Yes. You may vote by absentee ballot if you:

Will be absent from your city or town on election day, and/or
Have a physical disability that prevents your voting at the polling place, and/or
Cannot vote at the polls due to religious beliefs.

3. How can I apply for an absentee ballot?

Apply in writing to your city or town clerk or election commission and include your:

Name
Address as registered
Ward, district and precinct (if you know them)
Address where you wish the absentee ballot sent
In a primary, the party ballot you want
Your signature

There is an application form available at your local election office or by downloading one of the applications online. You may also make application by letter or note. Whichever method you choose, the application must be made in writing and signed.

4. Can anyone else apply for an absentee ballot for me?: Yes. A family member may apply for you.

5. Can a family member apply for my absentee ballot?: Yes.

6. Must I be a registered voter in order to vote by absentee ballot?

Yes, unless you are a "specially qualified voter". A specially qualified voter is a person:

Who is otherwise eligible to register as a voter and
Whose present domicile is outside the United States and whose last domicile in the United States was Massachusetts or whose present domicile is Massachusetts and who is:
- absent from the city or town or residence and in the active service of the armed forces or in the merchant marine of the United States or a spouse or dependent of such person
- absent from the commonwealth; or
- confined in a correctional facility or a jail, except if by reason of felony conviction.

7. Must my ballot be witnessed?: No.

8. What if I'm not able to mark my absentee ballot?: You may ask any person to help you. The helper must print his or her name and your name on the brown envelope, write the reason you needed help and then sign his or her name as the assisting person.

9. Are polling places accessible to elderly and disabled voters?: Yes. Federal law required polling places be accessible by 1986.

10. I'm permanently disabled. May I vote at home?

Yes. You must apply to your local election office to do so. File a letter from your doctor with the town or city clerk or election commission. The doctor must state that you are permanently unable to cast your ballot at the polling place due to a physical disability.

The local election official will automatically mail you an application for an absentee ballot for all elections in a calendar year. You must sign the application and send it back to your local election official.

Call your local election official for information about how to register to vote at home or to request that a mail-in registration form be sent to you.

11. My parent is in a nursing home. Is she/he able to vote by absentee ballot?

Yes, as long as that individual is not under a court ordered guardianship which specifically prohibits voting.

Any patient in a nursing home must be a registered voter in order to vote by absentee ballot and must fill out an absentee ballot application.

If the clerk designates a health care facility in writing 28 days before the election, the ballot must be hand-delivered to such facility by a Registrar. If the patient states that he/she has entered a hospital after noon of the fifth day before the election, the ballot may be hand-delivered to the voter; otherwise, the ballot should be mailed to the voter at the facility.

Consult the administration of the nursing home for further instructions.

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Animal Control

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1. How do I license my dog?: The City Clerk supplies dog licenses. Simply take a copy of your dog’s current Rabies vaccination certificate and proof that the dog has been spayed or neutered, if that has been done, to the Clerk’s office. The fee for a spayed or neutered dog is $10, or $15 if intact. Dogs must be licensed every year. All licenses expire December 31 of the year that they were issued. All dogs six months and older must be licensed.

2. How can I explain Rabies to my children?: The CDC has a great web page designed just for children. It will answer many of your questions. Center for Disease Control and Prevention - Rabies

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Annual Events

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1. When & Where Can I Park?

Public lots will open at 3 p.m. Do not arrive early as you may be turned away.

There will be public parking at Cushing Memorial Park.

Entrance to these 2,500-plus parking spaces will be off Dr. Harvey Cushing Way. Spaces are first come and first serve, and are free.

There will also be parking at Keefe Technical High School. These spaces are free too. The only entrance for that parking will be on Fountain Street. You will not be able to access Keefe or Cushing parking lots from Winter Street.

See the maps in English, Spanish, & Portuguese for parking locations and how to access them.

2. Is there handicap-accessible parking available?

Yes. There is a parking lot at the intersection of Dudley Road and Dr. Harvey Cushing Road with about 140 spaces, plus there are scores of additional spaces at Loring Arena.

These parking spaces are first come, first serve.

There are viewing areas for those with disabilities near the stage, at the tennis/basketball courts near Loring Arena, and near Cushing Memorial Chapel. Please bring chairs.

3. Are there restricted parking areas?

Yes. There is no parking on Dr. Harvey Cushing Way, Fountain Street, or Winter Street. Vehicles parked on those roads are subject to be towed.

Parking on side streets off of Winter Street is restricted to the odd side of the road. Vehicles parked on even sides, that could impact emergency vehicles are subject to be towed. Framingham Police will be enforcing parking rules during this event.

4. Are there any roads that will be closed?: Yes, Dudley Road will be closed from Dr. Harvey Cushing Road to Fountain Street for all vehicles from 3 p.m. to midnight.

5. Are there any restrictions on what I can bring?

YES.

This is a no alcohol event.
Bags are permitted but are subject to search.
Please feel free to bring chairs, blankets and picnics.
No tents, pop-up tents, canopies, or umbrellas.
Leave hard coolers at home but soft coolers are permitted.
No glass containers.
No fire pits and no grilling will be allowed, per order of the fire department.
No sparklers.
No drones. The use of drones (unmanned aerial vehicles) anywhere in the area of the event is prohibited unless authorized by the Framingham Police Department.

There will be additional trash barrels but please considering taking home what you bring. Please don’t litter.

6. Will there be food?

Yes. There will be food trucks at Barbieri Elementary School, where you can purchase food and drink.

The food vendors will be serving starting around 5 p.m. until the fireworks begin.

There will be no food or drink service post fireworks.

7. What food trucks & food vendors will be there?

Confirmed and approved by the Framingham Health Department are:

Kona Ice (Shaved Ice)
Boston Nut Roasters (Lemonade and pretzels)
Refreshin’ Concessions (ice cream, snacks, drinks, gluten & dairy free options)
Thee Taco Dude
Papi’s Stuffed Sopapillas
Sabor Latino (Latin American, gluten free & vegan options)
Jackson Effie Coffee Cabin (hot & cold coffee & drinks)
Velma’s Kettle Corn (popcorn)
The Grub Guru
Eastleigh Farm (ice cream)
Lion’s Club – (burgers, hot dogs, fries, etc)
Big T’s Jerky House
North East of the Border
Atrevete a probar

8. What should I bring?

Please bring sunscreen and bug spray.

Feel free to bring blankets & chairs.

You may also bring your own food and drink from home

9. Will there be entertainment?

Yes.

Larry Bee & The Buzz is scheduled to perform on a stage across at Farm Pond Park around 5 p.m.

Afterwards, Night Camp will perform Classic Rock and British Invasion music

The final musical performance will be from the U.S. Navy Band Northeast’s Ceremonial Band &’Rhode Island Sound’.

After the musical performances will be the fireworks.

10. What Time Do the Fireworks Go Off?: Fireworks are scheduled to go off after 9 p.m

11. Where will the fireworks go off?

The fireworks will be ignited from a barge in the middle of Farm Pond.

No boats, no kayaks, no canoes, no paddleboards, an no inflatable devices will be allowed in Farm Pond, per Framingham Fire and Framingham Police, who will be patrolling the water.

12. Where can I view the fireworks?

Viewing areas include Farm Pond Park, Cushing Memorial Park, Long Field Complex, and other areas along the pond.

The baseball complex fields area will be open for chairs and blankets as will Farm Pond Park, and portions of Cushing Memorial Park.

Individuals will be prohibited from being on the train tracks or on the aqueduct path.

13. Will I be able to see the fireworks over the trees at Farm Pond?

Yes. The fireworks will go off about 400 feet in the air. That is above most of the tree line around the pond.

Cloud conditions however may impact the visibility of the fireworks.

14. How long will the fireworks last?: About 20 minutes

15. Is there a rain date?: No.

16. Will the fireworks be delayed or postponed?: If there is lightning there may be a delay in the fireworks. If there is rain the firework can still happen. If there are winds above 20 miles per hour, the fireworks can not happen until the winds are below 20 miles per hour.

17. Is there a first-aid tent?

Yes. The Framingham Medical Reserve Corp will have a tent in front of Barbieri Elementary School. There will also be at least one ambulance on site.

If anyone gets lost from their group, the lost tent is next to the first-aid area.

18. Are there bathrooms?: Yes, there are portable bathrooms located throughout the area. (see maps in English, Spanish, and Portuguese. for those locations.)

19. Will the concert and fireworks be recorded?

The Stars & Stripes Over Framingham Event will be recorded by Access Framingham TV (AFTV) and aired at a later date on the following AFTV Cable Channels; Astound HD Channel 1100 • Astound (RCN) Channel 3 • Comcast Channel 9 • Verizon Channel 43

There will not be a live broadcast of the event.

20. Would you like to help with the clean-up on Saturday, July 1?

Keep Framingham Beautiful is organizing a clean-up of the event area on Saturday, July 1 from 9 a.m. to 11 a.m.

Those interested in volunteering are asked to fill out this Google form here.

Even if you can not help on Saturday, please do not litter tonight. Put trash in the barrels.

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Assessors

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1. When is the filing deadline for Real Estate & Personal Property Abatement Applications?: Your application must be filed with the Board of Assessors on or before the date the first installment payment of the actual tax bill mailed for the fiscal year is due. Actual tax bills are those issued after the tax rate is set. This deadline cannot be extended or waived by the Assessors for any reason. To be timely filed, your application must be (1) received by the Assessors on or before the filing deadline or (2) mailed by United States Mail, First Class Postage Prepaid, to the proper address of the Assessors, on or before the filing deadline, as shown by a postmark made by the United States Postal Service.

2. What year sales does the Assessor use to determine the Assessed value of my property?: The given valuation date for an assessment is January 1st prior to the fiscal
Year, and reflects market values for the year prior to the valuation date. For
example, the assessment date for Fiscal Year 2018 is January 1, 2017, and
the sales analyzed are those occurring between January 1, 2016 and December
31, 2016.

3. What does my assessment represent?: The assessment is an estimate of market value. The definition of market value is the price a willing buyer would pay a willing seller in an open, competitive market, without any undue influences. The assessment represents the estimate of market value as of January 1, 2017 for Fiscal Year 2018. This estimate of market value is determined by examining sales of properties from calendar year 2016 sales.
Although the majority of properties are not for sale, Massachusetts General Laws require an assessment, or an estimate of market value, on every property. Sales of similar or comparable properties within a neighborhood are the best indicator of market value.

4. Once I receive an Elderly Exemption does it automatically renew or do I need to file a new application every year?: If you were granted an exemption last year, the Assessing Department will send you a renewal application. However, it is your responsibility to ensure that a renewal is filed each year.

5. When is the filing deadline for Elderly Exemptions?: Applications must be filed with the Assessing Department within three months of the mailing of the 3rd quarter tax bill for the fiscal year.

6. I am elderly and cannot afford this tax bill. Can’t the assessors lower this assessment because I am elderly?: The assessment is an estimate of market value. The selling price of a property is not related to the age of the owner. The assessment cannot be lowered or raised based on the age of the owner. The assessments are a reflection of the real estate market. Elderly owners do not sell their properties for any lower or higher prices than the market will allow. If property owners throughout the City sell their homes for less, the assessments will decrease. If property owners sell their homes for more, the assessments will increase.

7. I recently purchased my home. When will the tax bill be sent in my name?: By law, the real estate tax bill must be addressed to the owner of record as of January 1st for following fiscal year, which starts July 1st. As a courtesy, the Assessor’s Office put an “in care of” as soon as the office receives a deed. For Example: if you buy a house after January 1, 2017, the old owner’s name will appear on the bill until the end of the fiscal year, which is June 30, 2018. Your name will be on the bill for the July 1, 2018 bill. Regardless of whose name appears
on the bill it is the responsibility of the current legal owner to make sure that the tax bill gets paid on time, whether or not they receive a tax notice.

8. My assessment increased more than 2.5%. Doesn’t Proposition 2½ limit the amount my assessment can increase?: Proposition 2½ limits the amount of taxes a community can raise from property tax. The assessment is an estimate of market value. Since real estate market changes are based upon the buyers’ and sellers’ needs, there is no limit to the amount an assessment can increase or decrease.
Assessment changes are always based on the real estate market. For example, if a property sells for $500,000 in calendar year 2017, there is no limit or minimum price it would sell for in calendar year 2018 or beyond. It could sell for $600,000, $700,000, $1,000,000, or $400,000. The sale price would be based on the real estate market at that time. Assessments do not predict market value, they reflect (or report) market value.

9. What do the assessors look at when determining an assessment?: Assessors look at a property the same way a potential buyer looks at a property, and consider the same factors that a potential buyer considers. Examples of important factors are the following: location, interior condition, house size, kitchen quality, and bath quality.
Assessors examine many qualities and conditions and then look for comparable properties that have sold in the neighborhood. Since no two houses are identical, adjustments are made for differing characteristics to determine the assessment. Thus the assessment is an estimate of market value.

10. Why do the assessors want to see the interior and exterior of my property?: Just as a potential buyer wants to see the interior and exterior of the property before determining a purchase price, the assessors want to see the interior and exterior of the property to make an accurate determination about the market value of the property. The interior information of a property is essential in determining the estimate of market value. Without the actual information, estimates of the interior information have to be made.

11. I am a young person who grew up in Framingham and cannot afford this tax bill. Why can’t the assessors lower this assessment because I cannot afford to live in Framingham?: The assessment is an estimate of market value. The selling price of a property is not related to the age of the owner. The assessment cannot be lowered or raised based on the age of the owner. The assessments are a reflection of the real estate market. Young owners do not sell their properties for any lower or higher prices than the market will allow. If property owners throughout the city sell their homes for less, the assessments will decrease. If property owners sell their homes for more, the assessments will increase.

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Board of Health

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1. What nursing services can I get from the Health Department?

The Public Health Nurse Clinic is Closed until further notice.

We apologize for the inconvenience.

Immunizations
TB testing and Referral
Health Screenings
Cholesterol Testing
Blood Lead Testing for children six and under
All School-age Required Vaccine
Blood Pressure Checks
Most vaccinations are available, and are free to Framingham residents
Framingham residents who require TB testing for employment or secondary education must pay a $30 fee; there is a $25 fee for re-testing due to failure to return within the required time period for the reading of the tuberculin skin test (TST)

2. Does the Health Department offer flu shots?

The Health Department Clinic is closed until further notice.

We apologize for the inconvenience.

Yes, we will offer a number of clinics to the public during the flu season, following the guidelines we receive from the Massachusetts Department of Health and the Centers for Disease Control & Prevention to determine priorities of age and medical conditions. All flu clinics are promoted on our website, our hotline number (508-532-5470), newspapers of general circulation, radio, cable, twitter, libraries, and other City buildings.

3. Do I need an appointment for vaccinations?

The PUBLIC Health NURSE Clinic is closed until further notice. We apologize for the inconvenience.

No, Framingham residents, children and adults, may come to our Nursing Office at 113 Concord St
Framingham, MA01702.

The Public Health Nurse Clinic Hours are suspended until further notice.

Monday -8:30 am - 9:30 am and 4:00 pm - 5:00 pm
Tuesday 8:30 am - 9:30 am and 4:00 pm - 6:00 pm
Wednesday 8:30 am - 9:30 am and 4:00 pm - 5:00 pm
Thursday 8:30 am - 9:30 am and 4:00 pm - 5:00 pm
Friday 8:30 am - 9:30 am

If the vaccinations are for a person under 18 years of age, they need a vaccine request form from the school, and must be accompanied by a parent or relative.

4. Can I get a copy of my immunization record?: It will be possible if you had the immunizations in this department. You will need to make your request (in writing) in person at our office due to new Federal Information laws (HIPPA).

5. Can I speak to the nurse?: Yes. The best time to reach the nurse is Monday through Friday from 8:30 - 9:30 am. You can also leave a confidential message on the nurse's telephone line. Please leave a detailed message and a number where you can be reached.

6. Which shots does my child need for school?: It depends on the age of the child and any prior vaccinations received. The School Health Services will give you a list of the vaccines required for school. Bring that list with you to the Nursing office 113 Concord St
Framingham, MA 01702 during one of the public clinics. We will provide the paperwork for you to bring back to the school. the Health Department has each vaccine that is required for students in grades K-12. The Framingham Health Department participates in the Massachusetts Immunization Information System which logs all vaccines given by this office (and any historical vaccine information that is provided to us) to an online registry. This will make it easier for residents of the Commonwealth and their Health Care Providers to access their important vaccine records.

7. Where can I dispose of needles (new or used)?: There is a sharps kiosk for residents of Framingham. It is located at 1 William Welch Way inside the lobby of the Framingham Police Station Headquarters (open 24/7). Needles must be in hard plastic containers. Needles may NOT be disposed of in household trash.

8. What do I do with leftover or expired medication?: There is a prescription kiosk located at 1 William Welch Way inside the lobby of the Framingham Police Station which is open 24/7. The kiosk is for pills only. Do not put bottles, bubble packs or other pill containers inside the kiosk. If you are not able to get to the police station, please crush the pills, do not put medication of any kind down the drain or flush in the waste-water system (toilet). The preferred method is to crush medication and add to a garbage item such as kitty litter or coffee grounds (so that animals do not find it palatable) and dispose of in your regular household trash. Do not put it in the recycling bin. Do not put controlled medication bottles in the recycling bin. You do not want to alert anyone that there might be those substances in the home. If you have any questions, you can call the Board of Health Hotline 508-532-5478 or the main number 508-532-5470.

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Brownfields

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1. How do I get more information?: The grant is administered by the City of Framingham’s Community and Economic Development Division. For more information, please visit the Brownfields website or contact Erika Jerram, Assistant Director, at 508-532-5455 or by email.

2. What are “brownfields”?: “Brownfields” are properties that contain, or potentially contain, hazardous substances, pollutants or contaminants that complicate the property’s expansion or redevelopment.

3. Why are brownfields a problem?

Brownfields can pose a number of threats to a community's well being, including:

Attract vandals, open dumping, or other illegal activity
Contribute to unnecessary development of limited greenspace, instead of taking advantage of existing infrastructure and development
Limit economic growth and development
Lower surrounding property values and contribute to neighborhood deterioration
Potentially harm human health and the environment
Reduce local employment opportunities and tax revenue

4. How does the community benefit?: Many brownfields sites are in economically depressed parts of a neighborhood. Cleanup and redevelopment of the sites can encourage higher property values and create jobs, as well as positively impact the local economy by creating a safer, healthier urban space to house businesses and residences. The goal is to clean up these idle properties and get them back in use to they can once again contribute to the Town's tax base.

5. How do property owners benefit?

In addition to providing benefits to surrounding communities, property owners that clean up and reuse their brownfield properties may benefit directly by:

Avoiding potential environmental enforcement actions by federal, state and local regulatory agencies that could impose penalties and costly cleanups
Creating good will within the community
Enhancing the marketability of a property by reducing uncertainty regarding environmental liabilities and addressing due diligence steps typically required by lenders
Receiving tax benefits for cleaning up and reusing the property
Reducing the likelihood that contamination from the property will migrate off site or into the groundwater under the site, thereby limiting liability for, and long term costs of, cleaning up the property
Reducing the potential need to address liabilities associated with the property in financial statements and Securities and Exchange Commission filings

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Building and Wire

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1. Where can I find a map or plot plan of my property?: Often plot plans are included in the mortgage documents received at time of closing for a property. Plot plans can sometimes be found on-line at the South Middlesex Registry of Deeds. There is a slight chance the Building and Wire Department may have a copy in its archives, but only if a plot plan was submitted as part of a building permit application for a given property. (Until the Building and Wire Department can digitize its records, there is a $30 fee for retrieving records from the archives.) Please note that plot plans are not reliable for determining property lines. Always consult with a registered, licensed land surveyor for accurate information about a property.

2. Is a permit required to install a fence on my property?: A building permit is required for all fences over seven feet in height. Any fence over seven feet in height must also meet the applicable property setbacks. A fence seven feet or less in height can be placed on the owner’s property line.

3. Does an above-ground swimming pool require a building permit?: Yes, any structure that contains water over 24 inches in depth is a private swimming pool and requires a permit. This includes in-ground, above-ground, and on-ground swimming pools, hot tubs, and spas. A fence enclosure or barrier at least 48 inches high is also required around all swimming pools.

4. What “uses” are allowed at a particular property?: The Inspectional Services Department will respond to informal requests for zoning information when an applicant submits an application for zoning information.

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Cemeteries FAQS

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1. Are there lots available?

Yes, Edgell Grove has in-the-ground plots for casket burials and cremations. There are crypts and niches available in the community Mausoleum and exterior Columbarium.

2. Do I need to make an appointment?

Yes, appointments are preferred.

3. Are there planting restrictions?

Yes, restrictions are posted at the Main Entrance and lot owners are given the Rules & Regulations at the time of purchase.

4. Are there restrictions on size of monuments?

Yes, to be explained at the time of lot purchase. Or the monument dealers in the area are familiar with our rules.

5. What are hours of operation?

Office hours are Monday thru Friday 8:00 am to 2:00 pm, or by appointment.

6. What type of payment is accepted?

Mastercard, Visa, cash and check.

7. Do you bury all faiths?: Yes – Edgell Grove is non-sectarian.

8. Do I need a funeral director for a cremation burial?

No, please contact the office.

9. My parents are buried there if I am cremated can I be buried with them?: Yes, cremations can be placed in a grave with a full burial.

10. Who do I contact for monument purchase and engraving?

The Cemetery can provide a list of monument dealers in the area and familiar with our Cemetery.

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City Boards, Commissions and Committees FAQS

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1. How do I apply for a board or commission?

Candidates can apply online. Please see below:

www.FraminghamMa.Gov/serve

Alternately candidates may send a completed application, statement of interest and resume to:

MAIL:

ATTN: Ryan Egan, Public Information Officer

Memorial Building

150 Concord Street, Room 213

Framingham MA 01702

EMAIL:

regan@framinghamma.gov

2. What if the board or commission is already filled?: We strive to keep our boards and commissions up-to-date and fully filled. When a particular board or commission is filled or has pending appointments, we will try to let the applicant know as soon as possible that this is the case. If the online application system indicates that the desired board or commission does not have a current vacancy, we encourage applicants to still submit an application because terms are continuously in flux and unexpected resignations might need to be filled. We keep a file of all applicants even for fully staffed boards and commissions.

3. What is the selection process?: Depending on the position, the full application will be reviewed by the Mayor's Office. Interviews would be held shortly after. If the candidate is selected for appointment, the recommendation will go to the appropriate committee of the City Council for review and the candidate may be invited to meet the committee. The appointment will then go to the full City Council for final review and approval.

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Community Development Block Grant

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1. Do I have to purchase the property in Framingham and do I have to live in Framingham now?: Yes, assistance is offered to purchases in Framingham only, but you DO NOT currently have to be a Framingham resident

2. Are there any income limits?: Yes, qualified individuals should have an annual income that is 80% or lower of the current published Boston Median Income.

3. What are some other requirements in receiving home ownership assistance?: Interested individuals need to take a First Time Homebuyers counseling class and obtain a certificate of completion before applying.

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Conservation Commission

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1. What if I see work occurring in a wetland?: Call the Conservation Office to report any activity occurring in a wetland at (508) 532-5460. The Commission will determine if a permit was issued and if not, we will investigate the report.

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Council on Aging

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1. What kind of programs or services do you offer?: Bi-Lingual Outreach
Community Services
Educational
Recreation/Socialization
Social Services/Outreach
Volunteer Programs
Wellness
Additional Services

Please click the link below to find out more about our programs and services... Program List By Category

2. What is the schedule of the Blood Pressure Clinic?: Blood pressure is taken on Wednesdays from 9:30 am to 12:30 pm. There is no charge for this service.

3. Do you have transportation?

The public transportation system, MWRTA Route 2 and Route 3 will drop off passengers at the Callahan Center entrance, on request to the driver and pull into the Callahan Center parking lot to pick up passengers when they call 10 minutes before the expected arrival time for the bus route. Bus schedules are available at the Callahan Center at 535 Union Avenue and at MWRTA (508) 647-6446 or at the link below...

Please call the Center (508) 532-5980 for other transportation options for Framingham residents, such as The RIDE, Busy Bee Transportation system and Dial-A-Ride with Tommy’s Taxi.

The Center also have volunteers who will take seniors in their own vehicles to various appointments. Please call at least one week in advance to arrange this service.
MWRTA Website

4. I need information about the Property Tax Program.: Please call (508) 532-5980 between July and August for an application and appointment or click on the link below...
Senior Property Tax Work-Off Program

5. Do I have to be a resident of Framingham to come to the Callahan Center?: No, we welcome anyone from age 55 and older to take part in the activities and programs we offer.

6. Is there a membership fee to attend programs or activities?: No, some classes or special events may have a nominal fee to participate. There is a membership fee to belong to the Friends of Callahan Senior Center, which is a 501 (c ) 3 organization set up to raise funds for the Callahan Center. If you pay $10 to become a member of the Friends’ group you will have the Courier newsletter mailed to your home each month for one year and be able to vote at the Friends’ General meetings. If you want to take one of the trips offered by the Friends of Callahan you must become a member of the Friends by paying the $10 membership for that year.

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COVID-19 - Mask Mandate Questions & Answers

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1. When does this Order go into effect?: This Order shall take effect at 12:01 a.m. on Wednesday, January 19, 2022 and shall remain in effect until rescinded.

2. Why is Framingham instituting a mask mandate now?: Since January 1, 2022 we have seen a significant increase in cases of COVID-19 in the City of Framingham impacting all age groups. In addition, the CDC recommends indoor masking in Middlesex County at this time.

3. Where and when do I need to wear a mask or face covering?

Masks or face coverings will be required for staff and customers over the age of two at all indoor establishments that are open to the public. This includes, but is not limited to:

Restaurants
- Note: customers may only remove face coverings when they are actively eating or drinking. Patrons standing or ordering at the bar must be masked.
Retail establishments
Grocery stores
Pharmacies
Houses of worship
Gyms and indoor fitness centers
Performance spaces and theaters
Private clubs that host indoor events
Lodging facilities such as hotels and motels
Common areas of apartment buildings and lodging houses, such as elevators, lobbies and laundry areas
Personal services establishments, such as barbers, hair stylists, nail salons and massage parlors
- Note: clients may remove their masks temporarily to perform services that need to occur on the face, such as beard trimming, facials, makeup applications

4. Which individuals are exempt from this Order?: This Order does not apply to children under two (2) years of age. This Order does not apply to persons for whom a face mask or covering creates a health risk, affects the person’s ability to breathe safely; has a mental health or other medical diagnosis that advises against wearing a face mask or covering; has a disability that prevents them from wearing a face mask or covering; or depends on supplemental oxygen to breathe.

5. As a business what must I do?: All entry doors of businesses open to the public must post an advisory for employees, customers and visitors that masks must be worn inside the establishment. Business owners are welcome to use the sign created by the City of Framingham, or they can create their own

6. As a business operator, can I deny entry to patrons who refuses to follow this Order?: Yes, if a customer, patron, or attendee refuses to wear a mask or cloth face covering for non-medical reasons, the operator of a facility, business or event may decline entry to the individual.

7. What if my business is not open to the public?: This mandate does not apply to offices or businesses that are not open to the public. Private businesses can create their own policies requiring masks if they so choose.

8. If I am hosting or attending a private event that is not open to the public, do I need to wear a mask or face covering?: If your event is held in an indoor space that is open to the public (e.g. a hotel ballroom, social club, convention center, etc.), all attendees must wear masks or face coverings at all times except when actively eating or drinking. This mandate does not apply to events held at private residences where admission is not charged or compensation is not paid, or outdoors.

9. Are musical and other live performances still allowed at restaurants and other indoor venues?: Yes, performers may remove their masks or face coverings while they are performing as long as they maintain at least six feet of distance from the nearest customer or attendee.

10. What is the penalty for noncompliance?: Presently there are no fines for violations. However, the Order does include language allowing the City to seek a court order enforcing the mask mandate in appropriate cases.

11. When will this Order be reviewed?: The Mayor will continue to monitor COVID-19 data and trends for Framingham. In addition, the Framingham Board of Health will review this Order at each subsequent regular meeting. Meeting agendas are posted to the City’s website. If no action is taken by the Mayor and the Board of Health to rescind this Order, it will remain in effect. The Mayor hopes that it will be possible to modify or rescind the Order by the end of February, 2022, but that decision will be based on the transmission rates. If and when the Order is rescinded or modified, notice will be provided to the public by way of a press release and notification on the City’s website.

12. Who can I contact for additional questions?: Managers of licensed businesses and other affected locations may call the Mayor’s office for assistance with messaging to customers. The phone number is 508-532- 5400.

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CPC

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1. What is the Community Preservation Act (CPA)?

The Community Preservation Act (CPA) was enacted by the Commonwealth of Massachusetts in 2000: Massachusetts General Law (MGL) Chapter 44B.

Communities vote to adopt the CPA and level of property surcharge that will create the base funding for CPA eligible projects in their city or town. Massachusetts annually matches funds collected by CPA cities and towns.

2. How are CPA funds allocated?

10% of the funding must be allocated each year (for spending or reserved for later spending) in the 3 areas:

Community Housing
Historic Preservation,
Open Space/outdoor Recreation

Additionally, 5% can be set aside for administrative costs.

The remaining 65% can be allocated at the discretion of the Community Preservation Committee.

For further information, see https://www.communitypreservation.org/about

3. When was the Community Preservation Act adopted in Framingham?: November 2020

4. What is the Community Preservation Committee (CPC)?

The CPC oversees CPA funds and administers the CPA application process. This includes soliciting, evaluating, and recommending to City Council projects for approval of CPA funding. It is responsible for upholding a process that is accessible, ethical, transparent, and represents the diverse geographic & demographic of Framingham.

The CPC is comprised of 9 members

Conservation Commission: 1 member
Framingham Housing Authority: 1 member
Historic Commission: 1 member
Parks & Recreation Commission: 1 member
Planning Board: 1 member
At-large members: 4 members (appointed by City Council)

For more information, see: https://www.communitypreservation.org/CPCs

5. When does the CPC meet?

On 2nd and 4th Mondays of each month.

Additionally, at least once per year (per CPA law), a Public Hearing is required. Residents are asked to provide feedback on the Community Preservation Plan (CPP) and potential projects.

CPC meetings are posted on Framingham’s Public Meeting Portal

6. Can I ask to join the Community Preservation Committee?

There are two ways to join the Community Preservation Committee:

1) be appointed from one of the five boards that work with CPC, or;

2) be appointed as an at-large appointment CPC member by the City Council.

July 2024, all the at-large member positions will be functioning on 3-year terms.

The four at-Large members are prohibited from holding any other municipal position on a multiple-member body while on CPC and also cannot hold any position as a municipal officer while serving as a member of the CPC.

7. Does the CPC have a Facebook page or Twitter account that I can follow?

Not currently. CPC announcements will be posted to the City’s main social media sites as well as to the CPC website.

The City CPC website is the most comprehensive source of current Framingham CPC information and is updated on a regular basis.

8. How can I contact Community Preservation Committee with questions or feedback?

There are three options for communicating with CPC:

Email to CPC@framinghamma.gov
Call (508) 532-5683 and leave a message.
Attend a CPC meeting: Public Meeting Portal.

9. Where does the CPA money to fund projects come from?

Funding is provided to Framingham through a 1% surcharge on your Real Estate Taxes as well as a State Match from the Community Preservation Trust Fund as determined by the Department of Revenue.

For further information, see https://www.communitypreservation.org/funding

10. What is the CPA Surcharge and how is it shown on the tax Bill?

The 1% surcharge is based upon your real estate taxes (after a $100,000 exemption). For example:

Your property is valued $500,000. The tax rate is $13.74 per $1,000. The real estate tax is: 500 times $13.74 = $6870.00.
The surcharge is calculated by subtracting the $100,000 from the property value $500,000 minus $100,000 = $400,000.
The CPA surcharge is: $400,000 times $13.74 (per $1,000) equals $5,496 1% times $5,496 equals $54.96.
Your total taxes, including surcharge, would be $6,924.96.

It is shown on the tax bill as a separate item called “CPA Surcharge”.

Note: in 2022, the CPA surcharge will only appear on the 3^rd and 4^th quarter tax bills. Beginning August 2022, the CPA Surcharge will appear as 1/4 of your annual surcharge. Click Here to see a copy of a recent CPA Surcharge tax insert flyer.

11. What are Exemptions for the surcharge?

The following are exempt from the surcharge:

Property owned and occupied as a domicile by any person who qualifies for low income housing or low or moderate income senior housing in the City, as defined in Section 2 of said Act;
$100,000 of the value of each taxable parcel of residential real property; and
$100,000 of the value of each taxable parcel of class three, commercial property, and class four, industrial property as defined in section 2A of said chapter 59
A taxpayer receiving a regular property tax abatement or exemption will also receive a pro rata reduction in surcharge
A qualified taxpayer, who is 60 or older as of January 1 and who has a household annual income that is no more than the area-wide median income determined annually by the United States Department of Housing and Urban Development, can request an exemption of the entire CPA surcharge attributable to the real estate tax assessed on the residential assessed value of the property. To do so, a resident must submit appropriate exemption request paperwork with the City Assessor’s office”. State Tax Form CP-4 is available online or in hard copy at the Assessor's Office in City Hall.

12. What is the Community Preservation Plan (CPP)?: The CPP is used to facilitate administration and implementation of the CPA. The CPP includes but is not limited to, highlighting the 4 areas eligible for CPA funding, detailing project criteria and application process, and outlining opportunities for potential projects. Links to the online application forms are also provided in the CPP. By CPA law, CPC does a yearly review and update of the CPP.

13. What sort of projects are eligible for CPA funding?

Projects are eligible for Community Preservation Act (CPA) funding according to the requirements described in the Massachusetts CPA legislation;

The acquisition, creation, and preservation of open space.
The acquisition, preservation, rehabilitation, and restoration of historic resources.
The acquisition, creation, and preservation of land for recreational use.
The acquisition, creation, preservation, and support of community housing
The rehabilitation and restoration of open space, land for recreational use, and community housing that is acquired or created using monies from the fund.

Click Here to see a helpful allowable use chart.

14. Can CPA funds be used for any public project in Framingham?: CPA funds can only be used on projects that are eligible according to CPA law.

15. Can CPA funds be used for private projects in Framingham?

The Community Preservation Act does not prohibit use of CPA funds for projects on privately- owned property. However, the Anti-aid Amendment to the Massachusetts Constitution DOES prohibit the use of public funds to private entities for private purposes. Public funds are generally prohibited from being used for private purposes. It is possible in some situations to grant of public money to private organizations, including CPA funds. Any expenditure of public funds must be used to advance a public purpose. A variety of federal and state programs provide historic preservation grants to private non-profit organizations, but typically the public purpose is served by the acquisition of a historic preservation restriction.

Examples:

The CPC may require a historic preservation restriction as a condition of funding preservation projects on private properties to satisfy the Anti-aid Amendment. The deed restriction transfers to the new owner should the private entity sell the building, protecting the public investment in the property.
A project may also require written agreement that guarantees public access to a building or that the CPA investment to be repaid should the private building be sold.
CPC would consider seeking a written legal opinion on CPA funding for any private projects before making a recommendation.

CPA funds may be able to fund a project on private property, but only if the project is advancing a public purpose, such as the municipality acquiring a deed restriction, providing public access to the property where there was none before, or some other public benefit recommended by municipal counsel.

16. Do any committees in Framingham automatically get awarded any CPA funds?

There is no automatic awarding or granting of CPA funds to any City board.

City boards may initiate or be deeply involved in a CPA project, but all CPA project requests go thru the same submission & review process.

17. Can Community Preservation Committee members create or submit CPA projects?: CPC members may not create or submit CPA projects. CPC members are subject to Framingham’s conflict of interest guidelines and may not create or submit CPA projects while serving on the committee. Additionally, upon leaving CPC, former members must wait one year from resignation or the end of term before they may present CPA project requests. However, during that one year, they are permitted to aid others with design and preparation of CPA projects.

18. When can I submit a project to request CPA funding be submitted?

CPC will make a public announcement when applications can be submitted. All projects will require a 2-step application process:

Step 1 - Eligibility: The CPC uses this to confirm the project is allowable and eligible under CPA law.
Step 2 - Full Application: The CPC uses this to determine projects to submit to City Council for approval.

19. What are the steps for submitting a Framingham CPA project?

Step 1: Attend a public forum to obtain information on the goals of the CPC as well as allowable uses for CPA funds.
Step 2: Submit a simple Eligibility form.
Step 3: The CPC will review the Eligibility form and provide feedback.
Step 4: Once the project is determined to be eligible, submit a Full application form.
Step 5: The CPC will review and assess the project. If needed, you may be asked to provide clarification or additional information for the project.
Step 6: The CPC provides recommendations for project funding to the City Council which votes on the projects to be funded.

20. Where do I find the Eligibility and Application forms?: Both forms will be available as online webforms here.

21. Will the Eligibility and Application forms be available in other languages?: Yes, they will be available in English, Spanish and Portuguese upon request.

22. Will paper Eligibility and Application forms be available?: Paper versions of the forms will be available either at the office of the CPC or the City Clerk’s office.

23. If my project is rejected or not recommended for funding, can I resubmit it?: Yes, however, it must be resubmitted via the submission process again.

24. When can I submit Eligibility forms?: Any time during the year.

25. When can I submit the full application form?: Once per year. The CPC will publicly announce the period this is available.

26. Who gives the final approval for CPA project funding requests?: City Council has the approving authority to fund the recommended projects by the CPC.

27. What actions does the City Council take with the CPC recommended projects?

The City Council will make one of the following decisions:

Approve recommendations of the CPC;
Reject recommendations of the CPC;
Reduce the amount recommended by the CPC; and
Reserve the amount recommended by the CPC to applicable reserve account, rather than approving the project.

28. Will there be a Community Forum for public feedback on the CPP & Application Process?: Yes. The CPC will hold its first inaugural Community Forum on Wednesday, June 22nd, 2022 at 7:00 pm. It will be held in the Blummer Room, which is located in the lower level of City Hall, & also be available via Zoom. This will be an opportunity for the public to learn more about CPA funds, the Framingham Community Preservation Plan (CPP) and the intended CPC Project Application Process. The meeting will be posted to the Public Meeting Portal and agenda will include Zoom link details.

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Distracted Driving

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1. Is distracted driving really a problem?: Distracted driving kills. The friends, family, and neighbors of the thousands of people killed each year in distracted driving crashes will tell you it is a very serious safety problem. The nearly half a million people injured each year will agree.

2. What is distracted driving?: Distraction occurs any time you take your eyes off the road, your hands off the wheel, and your mind off your primary task: driving safely. Any non-driving activity you engage in is a potential distraction and increases your risk of crashing.

3. If it's so dangerous, why do people do it?: Some people still don't know how dangerous distracted driving is. Others know about the risks of texting and talking while driving, but still choose to do so anyway. They make the mistake of thinking the statistics don't apply to them, that they can defy the odds. Still others simply lead busy, stressful lives and use cell phones and smartphones to stay connected with their families, friends, and workplaces. They forget or choose not to shut these devices off when they get behind the wheel.

4. Who are the most serious offenders?: Our youngest and most inexperienced drivers are most at risk, with 16% of all distracted driving crashes involving drivers under 20. But they are not alone. At any given moment during daylight hours, over 660,000 vehicles are being driven by someone using a hand-held cell phone.

5. Sending or reading one text is pretty quick, unlike a phone conversation - wouldn't that be okay?: Texting is the most alarming distraction because it involves manual, visual, and cognitive distraction simultaneously. Sending or reading a text takes your eyes off the road for 5 seconds. At 55 mph, that's like driving the length of an entire football field, blindfolded. It's very dangerous.

6. Is it safe to use a hands-free device to talk on a cell phone while driving?: So far, the research indicates that the cognitive distraction of having a hands-free phone conversation causes drivers to miss the important visual and audio cues that would ordinarily help you avoid a crash.

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Fire Department

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1. Where can I obtain Fire Department related permits?

If paying by check or cash, please visit the Framingham Fire Department's Headquarters to submit your application and payment: 10 Loring Drive Framingham, MA 01702 If paying by credit card, you can now apply for the following permits online:

Smoke and Carbon Monoxide Detector Certification
Sprinkler System
Fire Alarm System
Oil Burner
Flammable Fluids
Permanent Liquid Propane Gas Application
Tank Truck Application
Underground Storage Tank Removal

Just visit our Permits & Plan Review page at the following link: Permits & Plan Review

Permits & Plan Review

2. How do I obtain a permit for outside open air burning?: Call (508) 532-5942 and leave your name, address telephone number on each day that you wish to burn. For more details, visit the Burn Permits page at the following link:
Burn Permits

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Highway

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1. How do I get the pothole on my street repaired?: Call the Highway Department at 508-532-6030 and let them know where the pothole is located. It will be put on the list and repaired as quickly as possible. Our highway crews usually find the potholes and repair them right away. But, in the spring when many potholes develop all over town, it’s sometimes hard for the Highway crews to be aware of them all. Your reporting of potholes is very helpful and welcome.

2. How do I get a tree trimmed or a dead tree removed?: Call the Highway Department at 508-532-6030 and let them know where the location of the tree is.

3. How do I get a missing street sign installed?: Call the Highway Department at 508-532-6030 and let them know where the sign is missing. It will be put on a list and repaired as quickly as possible.

4. How can I report a claim involving a snow storm incident?

Please contact the Highway Department at 508-532-6030 or file a claim on the City website. Please provide as much information as possible (i.e., location, date, time, etc.) If available, attach any additional documentation to support your claim (i.e., estimate or invoice, correspondence, narrative, photo, Police Report, etc.).

5. I need to get out of my street, but the snow plow hasn’t come by yet. Whom do I call?: Call the Highway Department at 508-532-6030 and let them know if there is an emergency situation. If there is a medical emergency, call 911. If it’s not an emergency, please be patient, your street will be plowed as quickly as possible. Available plows must first clear all of the main roads before they begin the residential streets. However, the plows and/or sanders begin work as soon as the streets get icy or the snowfall begins. So, unless we have an unusually heavy blizzard, your street should be plowed before there is more than a three inch accumulation of snow. Remember, Framingham has over 250 miles of roads to plow.

6. The catch basin (storm drain) near my home is caving in or clogged. What should I do?: Call the Highway Department 508-532-6030 and let them know where the catch basin is located. It will be repaired (or cleaned) as quickly as possible. There are over 10,000 catch basins in Framingham. Also, please do not put oil or other waste into the storm drains as these will pollute your waterways.

7. Several cars are parked on my street during the snow storm, and they impede complete plowing of the street. What can I do about this?: If cars are impeding the snow plowing, the Highway Department and Framingham Police will have them towed away, and the owners will have to pay a fine and towing fees. It is against the law to park on public ways during a snow storm. If the cars are not removed or towed, you can call the police at 508-872-1212, and they will take appropriate action.

8. Which insects are harmful to my trees?: Please click on the link:
Pests of Primary Concern

9. Does the City of Framingham plant trees?: Yes, the City has a limit to the number of trees each year. Call the Highway Department at 508-532-6030 if interested in getting a tree planted.

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Licensing

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1. Do I need a one-day (special) alcohol license for a party/wedding I'm hosting at my home?: If the event is private and invitation-only, you do not. However, if you will be placing a tent on your property, you may need a permit. Please contact Inspectional Services to inquire, 508-532-5500.

2. Do I need a one-day (special) alcohol license if I use a 12C licensed caterer who has an alcohol license?: You do not need a special alcohol license if you are using a 12C caterer for a private event. However, the caterer must comply with requirements under the Caterer's License. If the event is open to the public, a one-day (special) alcohol license is required.

3. Who provides alcohol server training that is accepted in Framingham?

Alcohol Intervention Methods (A.I.M.): 508-877-0105

Server Training On Premises (S.T.O.P): 401-943-5454 or FJFaubert@Hotmail.com

Classroom Training for Intervention Procedures (TIPS): 800-438-8477 or https://gettips.com/class/index.html

Online Training for Intervention Procedures (TIPS): 877-851-7272 or https://www.tipsalcohol.com/massachusetts-tips-training.html?gclid=EAIaIQobChMIqoXj1OzM8gIVgo7ICh1LYwNpEAAYASAAEgIDv_D_BwE

ServSafe® - ServSafe Alcohol training, responsible alcohol management / for MA 800-765-2122

For Package Stores Only: Beverage Alcohol Training Program (BAT): (508)-366-1100 or http://www.masspack.org/

4. Do I need a license to operate a food or ice cream truck?: Click to see a Food & Ice Cream Truck Table PDF to determine whether you need a Framingham Hawker/Peddler License and a Mobile Food Service Unit Permit from the Health Department (508-532-5470) and a Hawker/Pedler License from the Com. of MA Division of Standards. For questions about the local food permit, please contact the Health Department at 508-532-5470.

5. When do I need a business certificate and where to I get one?

If you are a sole proprietor, corporation or partnership doing business under a different name, you will need a business certificate. Massachusetts General Laws, Chapter 110, Section 5

Applications must be submitted with payment to the Licensing Office, Room 203 for the following licenses before a Business Certificate will be issued. Licenses are granted after a hearing with the appropriate Licensing Authority,

Eat-in restaurant, requires a Common Victualer's License. - Board of License Commissioners
Car dealer or car salvage business, requires a Class I, II or III License - Board of License Commissioners
Inn, Hotel or Motel requires an Innholder's License - Board of License Commissioners
Lodging House requires a Lodging House License - Board of License Commissioners
Fortune Teller requires a Fortune Teller License - Board of License Commissioners
Taxi Company requires a Taxi Permit - City Council
Livery Service requires a Livery License - City Council
Second Hand, Junk or Old Metals Dealer requires a Second Hand/Junk/Old Metals License - Board of License Commissioners
Hawker/Peddler, Transient Vendor or Solicitor requires Hawker/Peddler/Transient Vendor/Solicitor License - See FAQ regarding same.

If approved, you can present the license/permit to the City Clerk's Office, Room 105. You can apply for and be issued a Business Certificate, a copy of which must be brought to the Licensing Office, Room 213 to be filed with your application.

6. Can I host a fundraiser where participants bring a bottle of wine?

Unfortunately, no. An event open to the public and/or advertised requires a One-Day Special Alcohol License. Follow this link to Liquor Special One-day & Entertainment Applications: http://www.framinghamma.gov/398/Licensing

Alcohol must be purchased from a state-licensed supplier. Donations cannot be accepted nor can alcohol be purchased from a retailer or package store.

7. Do I need a permit to hold a yard sale?: No, you do not.

8. Do I need a license to be a hairdresser?: You do not need a license from the City of Framingham. However, one is required from the Mass. Board of Registration of Cosmetology and Barbering. They can be reached at 617-727-9940 or https://www.mass.gov/orgs/board-of-registration-of-cosmetology-and-barbering

9. What licenses do I need to open a business in Framingham?

The type of business you are opening will determine what Framingham license you need, if any. This link provides information on starting a new business in Massachusetts.

Once you choose a location, you should contact the Deputy Building Commissioner, 508-532-5500, to confirm the location is zoned to conduct the type of business.

See FAQ for business certificates which also explains licenses you may require from the Licensing Department 508-532-5402.

If you are selling or serving food, contact the Health Department 508-532-5470.

10. How can I renew my Driver's License?

Driver’s Licenses are can be renewed at the MA Registry of Motor Vehicles. You can contact them by going to their web page: https://www.mass.gov/orgs/massachusetts-registry-of-motor-vehicles.

11. How do I apply for an Alcohol License?

Follow this link for the application process.

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Loring Arena

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1. When do you offer public skating?: Click HERE for information about public skating.
HERE

2. What is the cost to go public skating?: $5.00 for Adults
$3.00 for Children (12 yrs. old & under)

3. Are helmets required for Public Skating?: No. We do not require you to wear a helmet while public skating. Although, it is highly suggested.

4. When do you offer Stick Time?: For current schedule and more info click HERE...

5. What is the cost for stick time?: $7.00 per person.

6. Do we need helmets for stick time?: Yes. Everyone needs to were a helmet when participating in Stick Time.

7. Can I rent a helmet at Loring?: No. Loring Arena does not provide helmet rental.

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Parks and Recreation

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1. How often does a new schedule of activities come out?: Three times a year, in September for the fall, November for the winter, and March for the spring / summer. Click HERE for more Info

2. Are Lake Cochituate State Park or Callahan State Park run by the Framingham Parks and Recreation Department?

No. Lake Cochitutate State Park, and Callahan State Park are owned and operated by the Massachusetts Department of Conservation and Recreation (DCR). For more information on Massachusetts State Parks please visit their website HERE.

Ashland State Park - 508-881-4092

Callahan State Park - 508-653-9641

Cochituate State Park - 508-653-9641

DCR Main Office Boston (617) 727-3180

Hopkinton State Park - 508-435-4303

3. Does Framingham Recreation have a Little League team, a soccer team, or Youth Football?: No. All youth sports leagues are run by separate organizations. Please visit our City page for Leagues & Organizations.

4. How can I obtain a permit for the use of Parks & Recreation facilities?: Organized group use for Parks and Recreation facilities requires a permit from the Park and Recreation Department. Permits may be obtained at the Parks and Recreation Administration Building located at 475 Union Avenue. Permit request may be made in person or via fax, mail, or email. Permits are issued to Framingham residents and Businesses according to established departmental guidelines. Requests for seasonal permits are accepted beginning February 1st for spring/summer season and beginning August 1st for the fall season. Seasonal requests must be renewed each season and from year to year.
Click HERE for more permit information.

5. Are there tennis courts with lights in City? How late do the lights stay on at Bowditch for track and tennis?: There are lighted tennis courts at Bowditch Field, Butterworth Park and Framingham High School. The lights are on, weather permitting, until 10:00 pm. They are activated by pushing a button at the court. The lights at Bowditch Track follows the same schedule.

6. Are non-residents permitted to register for programs and go on the trips?: Non-residents can register on the second day of registration, if openings are available. All of our trips are open to non-residents.

7. What programs are offered for infants and young children?: Framingham Parks and Recreation offers programs for Pre-school, Youth, and Adult programs. Programs vary each season. Please visit the Recreation website for more offerings at http://www.framinghamrec.com
Click HERE for more Info

8. Can I get a refund if I cancel my reservation?: Due to contractual agreements, the Recreation Department has a no refund policy unless we can find someone to take your place.

9. Who was Anna Murphy and why is the park on Cove Ave/Lake Ave named after her?: Anna M. Murphy was the Principal of the nearby Memorial School. In 1931, a playground was dedicated to her on the spot where she supervised the World War I victory gardens which were a model for miles around.

10. Where can I purchase a State Parks Pass?

State Parks Pass are sold by Massachusetts Dept. of Conservation and Recreation. A State Parks Pass allows access to State owned parks and beaches. For more info on State Parks and beaches visit Massachusetts State Parks website .

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Police Department

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1. How do I become a police officer?

All Framingham Police Officers are hired through a civil service process, and are chosen from a civil service list. To be listed all Applicants must take a Civil Service Exam, and your score will determine your ranking and placement on the Civil Service List. Priority is also given to Framingham residents in the application process. YOU ARE NOT LIKELY TO BE HIRED AS A FRAMINGHAM POLICE DEPARTMENT EMPLOYEE IF:

Your work history shows a pattern of poor performance, discourtesy, unexcused absences, discipline, or discharge.
Your personal life shows a history of poor judgment and refusal to confront problems.
Your traffic record shows a continuing and recent pattern of poor decision making.
You have recently or are currently misrepresenting yourself or ignoring any laws.
People who know you have doubts about your honesty or character. Applicants are also informed that your current employment as a police officer at another police agency does not guarantee success in our process. Each case will be considered on an individual basis, taking into account the unique circumstances of each applicant. We seek to hire only those applicants who meet the high standards set by the Framingham Police Department; presently the applicant failure rate for positions in our agency is approximately 76%.

2. Where are civil service exams held?: All Civil Service Exams are conducted by the State. They are held at various locations throughout the state. To find when and where the next Exam is contact your local police department or the State Office of Civil Service. Civil Service Website

3. How are the final candidates chosen?: When a city has a vacant slot(s) to fill for a police officer, the city requests a list of candidates from the Civil Service Board. Based on the number of slots a list is sent to the city. The city notifies those on the list to come in and sign that they will accept an appointment and to receive a city application. After completion of the applications, a background check is conducted and the final candidates are brought in for an interview. All candidates selected must attend and complete a Massachusetts Criminal Justice Training Council Police Academy.

4. Does the police department hire non police personnel for any positions?: The Framingham Police Department does have several positions that are filled by non police officers. Presently there are civilian dispatchers, personnel from the records bureau as well as other administrative positions who provide support to the department. In addition animal control officers and school crossing guards also are hired under the police department. All civilian employees are hired through the City of Framingham Human Resources Department. Applications for employment can be obtained at city hall ( the Memorial Building) in the personnel department.

5. Do you have information on lateral transfers?: The City of Framingham is currently seeking lateral transfer police officers under Massachusetts General Law Chapter 31. Candidates must have a minimum of three years, full-time patrol experience with a Massachusetts Civil Service police department. All Applicants must have successfully graduated from a full time Massachusetts Criminal Justice Training Academy. An extensive background investigation will be conducted on all applicants the City of Framingham is an equal opportunity employer. For compensation information, contact the Framingham Police Department by calling 508-872-1212 extension 4918 or submit letter of interest to: Framingham Police Department One William Welch Way Framingham, MA 01702 (508) 872-1212. The City of Framingham is an Affirmative Action Equal Opportunity Employer

6. How can I obtain a license to carry a firearm?: You must apply, in person, to the Records Bureau at the Framingham Police Department. The cost per application is $100.00 and if approved, will be valid for six years. You may obtain the application form either at the station or online There are two different types of licenses: License to Carry and Firearms Identification Card which both vary in requirements, depending on what class of weapons license you are applying for. If you did not have a firearms license before June 1, 1998, you must present a gun safety certificate before filling out the application. It takes approximately 35 to 40 days for the license to be approved. Please note: all weapons must have a trigger lock or be kept in a tamper proof receptacle or other suitable locking device. Should you have any questions, please feel free to contact the Framingham Police Department at 508-532-5906.

7. Are there any requirements to carry pepper spray? Also, where would I buy it?: To purchase any type of chemical spray in Massachusetts you must apply for a Firearms Identification Card (FID). This is applied for by filling out an application that can be picked up at your local Police Department. Once this is approved you can purchase chemical sprays at most sporting good stores.

8. I have a license to carry from another state and am moving to Framingham. What procedures must I follow?: You must also apply for a Massachusetts firearms license as soon as possible at the Framingham Police Department. Applications and criteria are available at the police station

9. Who needs to have a Firearms License or FID card?: To comply with Massachusetts law, except in the case of an inheritance, or when a person moves here from another state, before any Massachusetts resident may lawfully purchase, receive or possess a rifle or shotgun or purchase ammunition, they must obtain either a license to carry a firearm or an Firearms Identification (FID) Card. In order to purchase a firearm or possess a firearm outside of one's business property or residence, such person must have a license to carry. In Massachusetts, any person who is a resident or has his place of business within the Commonwealth, or resides on a military base under federal jurisdiction within Massachusetts, may apply for an FID Card from the local licensing authority. While an FID Card allows it's holder to possess firearms, it does not allow them to carry firearms on their person or in their vehicle outside of their residence or place of employment. According to Massachusetts General Laws, with an FID Card the holder may keep their firearm at his residence or place of business, whichever is listed on the FID Card. Anyone who wishes to possess a firearm (i.e. a pistol or revolver) away from their residence or place of business must obtain a License to Carry a Firearm.

10. How old must I be to obtain a license to carry?: For an License To Carry (LTC), the minimum age requirement is 21 years of age. For an Firearms Identification Card (FID), the minimum age requirement is 15 years of age and must be accompanied with a written letter of approval by parent up until the age of l8. All applicants must pass a criminal record check and have no felony convictions. There are also other restrictions that can be discussed at the time that you meet with the Licensing Officer

11. What is a sexual offender?

A sex offender is any person who resides or works in the Commonwealth and who has been convicted of a sex offense, or who has been adjudicated as a youthful offender or as a delinquent juvenile by reason of a sex offense, or a person released from incarceration or parole or probation supervision or custody with the department of youth services for such a conviction or adjudication, or a person who has been adjudicated a sexually dangerous person or a person released from civil commitment on or after August 1, 1981.
Sex offenders will be classified according to the degree of dangerousness they pose to the public and their likelihood for reoffense. An offender's classification will be:

a Level 1 or "low risk" offender,
a Level 2 or "moderate risk" offender, or
a Level 3 or "high risk" offender.

In addition, if the Board, in finally giving an offender a Level 3 classification, also concludes that such sex offender should be designated a Sexually Violent Predator, the Board shall transmit a report to the sentencing court explaining the Board's reasons for so recommending, including specific identification of the sexually violent offense committed by such sex offender and the mental abnormality from which he suffers. The sentencing court shall then have the ultimate decision to determine whether such sex offender is a sexually violent predator.

12. What is a Level 1 Offender?: A Level 1 offender is deemed a low risk to re-offend and a low danger to the community. Police are notified if an offender lives in the community, but the information is not made public.

13. What is a Level 2 Offender?: A Level 2 offender is considered to be a moderate risk to re-offend, and a moderate danger to the community. Information on Level 2 offenders is available to the public through the police department, but must be requested.

14. What is a Level 3 Offender?: A Level 3 offender is considered to be dangerous and likely to commit another sexual offense, according to the state's Sexual Offender Registry Board. Local police departments are encouraged to be proactive in making sure residents know a Level 3 offender lives in the community.

15. Who may obtain information about a sexual offender?: Any member of the public who is at least 18 years of age or older may request sex offender information. The information will be provided to any person who is seeking the information for his/her own protection or for the protection of a child under the age of 18 or for the protection of another person whom the requesting person has responsibility, care, or custody.
You may request sex offender information at Local Police Departments or through the Sex Offender Registry Board directly.

16. Can I get information from my local police department?

A person may request sex offender information by going to his/her local city or town police station. After presenting proper identification, the requester must fill out a sex offender request form containing:

The name and address of the requester.
Information may be requested in the following manners: Inquire whether a specifically named individual or a person described by sufficient identifying information to allow the police to identify the individual is a sex offender; or The requester may inquire whether any sex offenders live or work within the same city or town of a specific address, including, but not limited to, a residential address, business address, school, after school program, day care center, playground, recreational area or other identified address; or The requester may inquire whether any sex offenders live or work at a specific street address within the city or town where the person is requesting sex offender information; or Where the police department is located in a city or town with more than one zip code area, the inquiry may ask whether any sex offenders live or work within a specified zip code. In Boston such inquiry may be made by specified police district.
The reason for the request.
The date and time of the request. If the request results in the identification of a sex offender, the police will distribute the offender’s name, home address, work address, age, sex, height, weight, eye and hair color, the sex offenses committed and the dates of conviction and/or adjudication and a photo of the offender, if available. The information will be provided free of charge. All information provided to the public will include language prohibiting the misuse of sex offender information for harassment or discriminatory purposes. All records of inquiry will be kept confidential, except to assist or defend in a criminal prosecution. The police will not release information identifying the victim by name, address or relation to the offender. For copies of the form to request sex offender information from your Local Police Departments please visit our Forms and Publications page.

NOTE: Any information provided by either the police or the Sex Offender Registry Board will be limited only to offenders who have been finally classified by the Board as Level 2 or Level 3 offenders or Sexually Violent Predators.The law prohibits the Board and police departments from disseminating any information on a sex offender who has not been finally classified by the Board or who has been finally classified as a Level 1 offender.

17. How do I obtain information from the Sexual Offender Registry Board?: A person may request sex offender information from the Sexual Offender Registry Board. Requests must be made on a form approved by the Board. The Board will provide a report identifying whether the person is a sex offender with an obligation to register, the offenses for which he/she was convicted or adjudicated and the dates of such convictions or adjudications. The Board will only disseminate information on offenders who have been finally classified as a Level 2 (moderate risk) or Level 3 (high risk) offender. The law prohibits the dissemination of information unless and until the offender is finally classified as a Level 2 or a Level 3 offender. The law strictly prohibits the dissemination of information on Level 1 (low risk) offenders. The information will be provided free of charge. All information provided to the public will include language prohibiting the misuse of sex offender information for harassment or discriminatory purposes. All records of inquiry will be kept confidential, except to assist or defend in a criminal prosecution. For copies of the form to request sex offender information from the Sex Offender Registry Board please visit our Forms and Publications page. NOTE: Any information provided by either the police or the Board will be limited only to offenders who have been finally classified by the Board as Level 2 or Level 3 offenders or Sexually Violent Predators. The law prohibits the Board and police departments from disseminating any information on a sex offender who has not been finally classified by the Board or who has been finally classified as a Level 1 offender.

18. What to do I do if I lost my purse or wallet?: Cancel your credit cards immediately. It is important to have the toll free numbers and your card numbers handy so you know who to call. Keep those where you can find them easily (Do not keep them in your wallet or purse). Contact your bank if your checkbook or ATM card was also stolen along with your wallet or purse file a police report immediately in the jurisdiction where it was stolen. This proves to credit providers you were diligent, and is a first step toward an investigation. The most important step you can take to protect yourself: Call the three national credit reporting organizations immediately to place a fraud alert on your name and Social Security Number. The alert means any company that checks your credit knows your information was stolen and they have to contact you by phone to authorize new credit. They can reached at the following: Experian (formerly TRW) (800) 301-7195 Equifax (800) 525-6285 TransUnion (800) 680-7289 Social Security Administration (800) 269-0271

19. What do I do if I am a victim of fraud over the internet?: A growing area of crime is on the internet. This is due to both the rapid increasing popularity as well as the vast distance this means of fraud covers. If you are a victim of a scam or fraud over the internet, contact the Internet Fraud Complaint Center (IFCC).

20. How do I obtain a copy of my criminal record?: There are two different applications you can get, depending on what you are actually looking for. If you are looking for a letter from your local police department, you can come to the police station and obtain a request form. Upon completion a letter will be generated by the department stating you either have no record in the City of Framingham only, or a list of your offenses in Framingham only. If you are seeking a state-wide, this must be done through the Criminal History Board at (617) 660-4600.

21. How can I get a criminal check on another person?: In the Commonwealth of Massachusetts, the police department may not obtain background checks on individuals as a public information request. This is called Criminal Offender Records Information (CORI) and it is against the law for the police department to give out such information. However, you may call the Criminal History Board at (617) 660-4600 for more information on how to obtain a criminal check on an individual.

22. When is an operator required to fill out an accident report?

According to Massachusetts General Law Chapter 90 Section 26, "Every person operating a motor vehicle which is involved in an accident in which any person is killed or injured or in which there is damage in excess of one thousand dollars to any one vehicle or other property shall, within five days after such accident, report in writing to the registrar on a form approved by him and send a copy thereof to the police department having jurisdiction on the way where such accident occurred; provided, however, that such police department shall accept a report filed by an owner or operator whose vehicle has been damaged in an accident in which another person has unlawfully left the scene of such accident. Such report shall not be required during the period of incapacity of any person who is physically incapable of making a report. If the operator is not the owner of the vehicle and is physically incapable of making such written report, the owner shall within five days after the accident make such report based on such knowledge as he may have and such information as he can obtain regarding the accident.

The registrar may require any such operator or owner to file a supplementary written report whenever in the opinion of the registrar the original report is insufficient.

The registrar may revoke or suspend the license of any person violating any provision of this section."

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Public Works

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1. Directions to the Public Works facility (100 Western Ave): The link below will provide you with directions to the Public Works Facility located at 100 Western Avenue. All internet and GPS mapping methods have been found to provide incorrect directions to our facility. We hope this will be more helpful.
Click here for directions

2. Where can I find a list of the City of Framingham's Licensed Drainlayers? How do I become a Licensed Drainlayer?: The Department of Public Works maintains a list of all businesses that carry a Drainlayer’s License in the City of Framingham. Reference information about how to become a Licensed Drainlayer here.

3. How do I handle Water & Sewer utilities when preparing for a demolition?

When you are preparing to have demolition work done on a property, you will need to have all existing utility services disconnected. The Public Works utilities you must have disconnected are the water and sewer services.

To disconnect water and sewer services:

1) Call the Water Division at 508-532-6050 to request an appointment for the water service to be shut off at the curb and the meter(s) removed prior to demolition
Please Note: There is a $25 service fee for water to be shut off at the curb.

2) Hire a Licensed Drainlayer to cut and cap the water and sewer services

3) The Licensed Drainlayer is required to apply for a Trench Opening Permit and Street Opening Permit

4) Once the water is shut off, the meter is removed, AND your Licensed Drainlayer has received approved trench and street opening permits, please notify the DPW Inspectors at 508-532-6010 at least 48 hours before cutting and capping the utilities. The DPW Inspectors will inspect the disconnection after the work is complete.

5) After the cut and cap is inspected, the Municipal Engineering Program will issue a letter stating water and sewer utilities are disconnected from the property. This letter is sent to the Inspectional Services Department.

6) A meter reading will be documented at the time of meter removal and reported to the Water & Sewer Billing Office. Your final bill will be generated based on your final meter reading plus the $25 service fee.

4. Which insects are harmful to my trees?: Please click on the link:
Pests of Primary Concern

5. How can you file a claim with the City of Framingham?

SNOW PLOWING DAMAGE

For All other claims

Please reference instructions about filing a claim for all other instances here.

6. Where can I report a sinkhole in the public way?

A sinkhole can be caused by many different reasons, so knowing which Division in Public Works to call may not be possible.

If you are not sure you may call any of the following divisions to report the sinkhole:

Please call the Highway Division, 508-532-6030, for potholes or sinkholes around drainage fixtures (catch basins or storm drains).
Please call the Water Division, 508-532-6050, for sinkholes near fire hydrants, round water gate covers, or trenches in the road where water work has occurred.
Please call the Wastewater Division, 508-532-6060, for sinkholes around manhole covers or trenches in the road where sewer work has occurred.

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Public Works - Potholes

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1. What causes potholes?: Water can seep under pavement through cracks or from the side of the road. Over time, the water can cause the material under the pavement to erode, causing the pavement to sink down and break. During the winter, the water under the pavement freezes then thaws (contracting and expanding). This freeze / thaw cycle can cause the pavement to crack. Once cracked, the pavement deteriorates quickly under the weight of traffic and streets can seem to break out in potholes overnight.

2. Why are there so many potholes?: The City experiences extensive freeze / thaw cycles. You can expect to see more potholes in the winter and spring, following periods of cold temperatures and rain or snow.

3. The City filled a pothole, but a few days later, it reappeared. Why don't repairs last longer?: Making permanent repairs during the winter is difficult and expensive. In winter months, the Public Works Department fills potholes with both cold and hot patch. Temporary repairs are intended to maintain safety and minimize damage to vehicles. Permanent repairs require waiting until the spring thaw. In Spring, the Department of Public Works makes permanent repairs using hot asphalt.

4. How do I report a pothole?: Call the Department of Public Works, Highway Division at 508-532-6030.

5. What if the pothole is on a state-maintained road?: To report a pothole on state-owned roads, motorists can call 511 using mobile devices or dial 617-973-7800, the Commonwealth's Highway Division switchboard.

6. How long does it take to fill a pothole?: On average it takes approximately 24 hours of notification to fill the typical pothole. Some potholes, because of their location in the road or proximity to other infrastructure such as manhole covers, are more difficult to fill and, consequently, take longer. The Public Works Department crews work to cover 550 lane miles of public roadway in the City of Framingham. Many times, when a crew goes to repair 1 pothole, they find several others in the same area. A single crew typically repairs 90 potholes a day.

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Retirement Board

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1. Am I eligible to become a member of the Framingham Retirement System?: If you are employed by the City of Framingham on a permanent basis, holding a position which requires you to work a minimum of 20 hours per year, you are eligible to become a member of the Framingham Contributory Retirement System.

2. Am I required to become a member of the Framingham Retirement System?: According to the Massachusetts Retirement Law (Chapter 32 of the Massachusetts General Laws), you must become a member of the system if you meet the eligibility requirements.

3. How much am I required to contribute?

You are required to contribute a set percentage of your salary and an additional 2% on any salary over 30,000 through regular payroll deductions. Your contribution rate is established by the Massachusetts Retirement Law and is determined by the date on which you first became eligible for membership in a Massachusetts contributory retirement system and from which you continuously maintained your funds on account. The following rates depend on the date on which you became a member of a Massachusetts:

Before January 1, 1975: 5%
January 1, 1975 through December 31, 1983: 7%
January 1, 1984 through June 30, 1996: 8%
July 1, 1996 or After: 9%

Whether you are subject to the 2% over $30,000 deduction is determined by your membership date. If the date on which you became a member of the Massachusetts contributory retirement system and from which you continuously maintain your funds on account is:

Before January 1, 1979: not subject to 2%
On or after January 1, 1979: subject to 2%

4. What happens to my contributions?: The retirement office establishes and maintains an individual annuity savings account in your name for your retirement. At the end of every calendar year, you will receive a statement showing the balance of your contributions accumulated interest so you know how much you have in your account.

5. What type of retirement plan is this?

Your pension plan is considered a defined benefit plan that operates as a qualified employer plan under section 401(a) of the Internal Revenue Code. As a defined benefit plan, your retirement allowance is calculated using:

Your years of credible service
Your age at retirement
Your highest average salary for 36 consecutive months

Your retirement allowance is not solely based on your contributions to the system.

6. Will I have access to the funds in my annuity savings account?: No. The funds must remain in your account with the system until your retire, die, or become an inactive member who is eligible to receive a refund of the money.

7. When will I be vested in a retirement allowance?: You will be vested to receive a retirement allowance when you have at least 10 years of creditable service.

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Solid Waste Management

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1. Where can I donate used clothing/textiles and books?: You can drop off used clothing and textiles such linens and clothing accessories such as backpacks, book bags, etc. and books at the recycling drop off center donation trailers. In addition for information about recycling clothing, please visit Beyond The Bin Recycling Directory.

2. I just returned home to find a non-compliance warning sticker on my trash or recycling cart. What is it for?: Non-compliance warnings are an educational tool used to inform residents when they are not in compliance with current policies, by-laws/ordinances, state laws or regulations. The sticker should have a box checked indicating the reason for the warning.

3. When is my trash and recycling picked up?: Your trash and recycling is picked up from the curb weekly. Depending on where you live determines your collection day. If you do not know which day, call (508) 532-6001. Both trash and recycling need to be placed at curbside by 7:00 a.m. on the pick-up day, but no earlier than 6:00 p.m. the night before. The automated collecting truck cannot pick up trash or recycling that is not in an approved City of Framingham cart. Unacceptable material will be left at curbside.

4. What happens if my collection day falls on a holiday?: Your trash will be picked up the next day, and everyone else whose collection day follows the holiday will have their trash picked up one day later than usual. Please reference this year’s holiday calendar of observed holidays.

5. Are there any restrictions on what I can put in my trash?: Yes. By state regulation or Framingham City By-Law the following are not allowed: hazardous wastes, rubber tires, most metal items, yard waste (grass, leaves, brush), Christmas trees, recyclables such as newspapers, glass bottles, metal cans, plastic containers, television sets, computer monitors, fluorescent light bulbs, Ni-cad batteries, lead acid batteries, any Mercury containing items and lumber or other home construction materials from home repair.
Please reference this guide for more information.

6. So, what do I do with items that I cannot put in my trash?

The Sanitation Division conducts special bulky item pickups for a nominal fee. For information about bulky item pickups, please visit: https://www.framinghamma.gov/173/Bulky-Item-Disposal

Construction material such as lumber and demolition materials are not accepted at curbside or at the Recycling Drop-Off Center.

Some alternatives for disposal of construction/demolition materials are:

• Using the hired tradesman who did the work to dispose of the materials.

• Hire a hauling contractor for a fee. You can easily find specialized contractors online.

7. When is the Recycling Drop-Off Center on Mt. Wayte Ave. open?

Every Thursday, Friday and Saturday 8:00 a.m. to 3:00 p.m., and Sunday 11:00 a.m. to 3:00 p.m. year round (excluding holidays). Thursday is dedicated to RECYCLING ONLY. The RDC is ONLY open to permitted residents and businesses of Framingham.

8. Where do my recyclables go?

Recyclables are currently brought to E.L. Harvey in Westborough, MA. Items are sorted and marketed to companies that can reuse the material.

9. Where does my trash go?: The City’s sanitation trucks bring collected trash to the Waste Management Transfer Station located in Marlborough, MA.

10. Can I use a borrowed or rental vehicle at the Recycling Drop-off Center?: No, only vehicles that are registered in the City of Framingham can use the Recycling Drop-Off Center with a valid permit.

11. Where can I purchase biodegradable leaf bags?: Biodegradable paper yard waste bags are available for purchase at most local hardware stores.

12. When is household hazardous waste collection day held?: Call the Sanitation Division to find out when Household Hazardous Waste Collection Day is. Items listed as accepted may be disposed of during this event. Watch your newspaper for an announcement of the specific day. Items listed as NOT accepted require private contractor handling. All products must be labeled and placed in a box (no paper or plastic bags, please).

13. How must I bundle my brush and yard waste?

Yard waste is defined as leaves, grass clippings, shrub trimmings, plant cuttings and non-woody organic garden waste only.

Brush is defined as wood waste from bushes and trees that is less than four inches in diameter. Pieces of brush must be no more than 4” in diameter and no more than four feet long. Brush must be tied with string (no metal wire) and bundled in lengths of four feet or less and weigh no more than forty pounds per bundle.

Materials such as dirt, sand, sod, rocks, stumps or trunks will not be accepted.

Yard waste and brush not meeting the above criteria will not be accepted at the Dudley Road Yard Waste Drop-Off Site.

14. Does Framingham offer textile recycling?

Yes. Residents have two recycling options:

1) Bring your items to the Recycling Drop-Off Center (RDC), 255 Mt. Wayte Avenue, during regular operating hours. You must have a valid RDC permit to enter the facility.

OR

2) Schedule a home collection via Simple Recycling, the City's vendor

Learn more about Textile Recycling.

15. How should I dispose of yard waste?

Yard waste can be placed in biodegradable paper bags or barrels clearly marked “Yard Waste." Please do not use plastic bags.

You can bring the yard waste to the Yard Waste Facility on Dudley Road, open seasonally. Or, take advantage of Curbside Leaf and Brush Collection.

16. How do I dispose of latex paint?: Latex paint can be mixed with kitty litter or speedy dry. Allow the paint to harden and dry completely and then place it in your trash container for collection.
Please reference this guide for more information.

17. Who collects my recycling? What can I recycle?: Recyclables are picked up by DPW personnel. Please visit the City’s recycling page for more information.

18. Where can I dispose of sharps and needles (new or used)?

Residents can dispose of needles and medical sharps inside the lobby of the Framingham Police Station located at 1 William Welch Way.

Needles and sharps SHOULD NEVER BE DISPOSED OF AS TRASH. Needles must be placed in hard plastic containers.

19. Can I have bulky household items picked up curbside?

The Sanitation Division conducts curbside pickup of bulky items by appointment and for a nominal fee. Residents may pay for and schedule a pickup online through the City website or in person at the Department of Public Works, 100 Western Avenue, Monday-Friday, 8 a.m.- 3 p.m., or at the Recycling Center located at 255 Mt. Wayte Avenue, Thursday -Saturday 8:00 a.m.-3:00 p.m. and Sunday 11:00 a.m.- 3:00 p.m.

There is no charge for items taken to the Recycling Drop-Off Center EXCEPT FOR televisions, computer monitors, laptops, soft goods, mattresses, sleep sofas, tires, propane tanks, and items containing Freon. Please keep as much metal out of your trash as possible and recycle it.

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Treasurer / Collector

Show All Answers

1. How much does an MLC cost?

$25 for residential and commercial.

You can also apply and pay online here or download a copy of the application here:

MLC Application Form

2. Can I view my tax bill online?: Yes, Real Estate, Personal Property, and Water bills are available online at: CityHall Systems

3. How do I send a payment through my Bank's bill pay option?

BANK BILL PAY – SET UP INFORMATION:

To pay a Real Estate Bill:

What is the Account #? Use your Parcel Identification number as your account number instead of the Real Estate bill number.

Real estate bill numbers change every fiscal year so it is more effective to list a Parcel ID.

Where To Mail?:

City of Framingham

P.O. Box 724

Reading, MA 01867-0405

To pay a Utility Bill:

What is the Account #? Please include your Utility billing account number as the account number or in the memo section of the check.

Where To Mail?:

City of Framingham

P.O. Box 851

Reading, MA 01867-0405

To pay an Excise Bill:

What is the Account #? The Registration or Plate number of the vehicle which you are trying to pay on.

The name of the person paying on the check should match the registration number that the bill is for. Excise payments should be mailed to:

Where To Mail:

City of Framingham

P.O. Box 722

Reading, MA 01867-0405

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Utility Billing

Show All Answers

1. How often do I receive my water and sewer bill?: Homeowners are generally billed four times each year; large users (some businesses, apartment buildings, condominiums, etc.) are billed monthly. The water and sewer bill for any property must be in the owner’s name. The owner may request that bills be sent to another address but the owners name must appear on the bill. The owner is responsible for all charges against that account.

2. How do I obtain a final water bill when I sell my house?

Final meter reads are scheduled on Tuesdays and Thursdays only.
Owner or Realtor must complete the online form and submit it to DPW within 5 days prior to the closing.
The new owner’s name must be provided on the day the appointment is made.
A contact phone number must be provided.
There will be a fee of $20.00 for the final reading included in the final bill amount.
An appointment will be made only if the meter is over 10 years old.
The final bills will be emailed after all the readings have been entered and the bill run is completed.
The final bills may be:
- Picked up in the office with a signature provided.
- Sent by email with a delivery and read receipt requested.
The final bill amounts are due within 30 days of the date the final bill is issued. The final bills must be paid with cash or certified check to the Treasurer’s office. There is a daily annum interest rate of 0.038% assessed by the Treasurer’s Office for each day the bill remains unpaid.

3. What if my meter isn't working?: Immediately call the Water Division (532-6050) to report this, and if necessary, your meter will be replaced at no charge to you. You will, however, be charged for water and sewer use up to the time of the repair. There is a charge to repair meters that freeze during the winter as residents should take care to see that meters are protected from freezing temperatures.

4. What if there is a mistake on my bill?: You can call the Water Office at 508-532-5605 and see if the problem can be handled by phone, or come to the DPW office on the second floor of the Memorial Building, Room 213, and the staff will gladly assist you in explaining the bill or rectifying any errors. It is usually helpful if you write down the current reading from your inside meter before you call or visit. There is also information available in the DPW office for the resident to help determine if there is a leak at the property.

5. MWRA Water Quality Report: For last year's water quality report, or the monthly reports, please click on this link.
MWRA Water Quality Report

6. What can I do to detect a leak at my property?: Most leaks happen in toilets and are caused by defective valves and ball cocks. These are often silent and hard to detect. The Water Division will provide dye tablets, but is not responsible for the condition of pipes and fixtures upon private premises.

7. Is there a policy to seek relief on a high bill due to a leak on my property?: There is an abatement policy set for major water leaks that result in a volume of water that exceeds twice the normal average for the preceding three years, a resident may submit an abatement application with necessary documentation for determination of eligibility. If the high bill is due to filling a pool, the reasons must be because it is a brand new pool being filled for the first time, or a repair to the pool. The resident may submit an abatement application with necessary documentation for determination of eligibility. Please contact the Framingham Public Work's Administration Office at (508) 532-5600.

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Veterans Services

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1. What is the Commonwealth's veterans annuity?: The Commonwealth of Massachusetts provides an annuity in the amount of $2,000 to 100% service-connected disabled veterans and to the parents of men and women who die in service (Gold Star parents) and the unremarried spouses (Gold, Star wives or husbands) of veterans who gave their lives in the service of their country during wartime. Visit https://www.mass.gov/service-details/annuity for more information about this service or to apply.

2. What is a good source to find out what benefits a veteran or family member may be entitled to?: The Commonwealth launched a new veterans web portal Massachusetts Department of Veterans' Services the web portal offers enhanced access to services and support for veterans living in the Commonwealth. This new site will help veterans and their family members access more than 200 state and federal benefits in one location, including programs for education, counseling, employment, health care and other services.

3. What does the Commonwealth offer as Veterans bonuses?

The Commonwealth of Massachusetts provides a one-time bonus to eligible veterans who served during wartime.

World War II through Operations Iraqi and Enduring Freedom Veterans can contact the Office of the State Treasurer at 617-367-3900, ext. 543 or ext. 539 may apply online by visiting: https://www.mass.gov/orgs/veterans-bonus-division
Persain Gulf War Veterans may contact the Department of Veteran Services at 617-210-5827 or may apply online by visiting: https://www.mass.gov/lists/bonuses-and-annuities

4. How do I know which veterans charities to donate to?

Tips for Giving Generously and Wisely to Veterans and Public Safety Groups

While most charities are reputable and worthy of financial support from the public, a few charities operate outside the bounds of fairness. A charitable donation is a financial
transaction - use the same consideration when making a donation as any other financial decision.

Check it Out: when solicited for a donation, don’t be afraid to ask questions, verify the name, address, or phone number of the charity or to ask whether the donation is tax
deductible as a charitable contribution.
Ask Questions: Ask how much will go to the charity, and how much goes to fundraising, administrative and general expenses. Ask whether the donation will be used
in the local area, and ask for specific information on how donations will be used to help area veterans, police, or firefighters
Take Your Time: Do not be afraid to hang up the phone, close the door, or walk away from a solicitor especially if you feel pressured to give immediately. You can always
take time to research the charity.
With veterans, police, and fire organizations, remember that not all solicitors in uniform are necessarily veterans or first responders. The Attorney General’s Office
has seen reports of charities raising funds for military veterans with solicitors in military uniform.
Do a quick check online with independent organizations such as www.guidestar.org, or www.give.org, to learn about how effective a charity is, what percentage of funds raised go to administrative expenses and fundraising, and whether complaints have been made about the charity.

Any consumer or retailer with questions, concerns, or complaints about a charity may contact the Attorney General’s Office Non-Profit Organizations/ Public Charities Division at (617) 963-2315.

5. Are there veterans cemeteries in Massachusetts?

There are three veterans' cemeteries in Massachusetts.

The U.S. Department of Veterans Affairs operates the national cemetery in Bourne (508-563-7113).
The Commonwealth of Massachusetts operates cemeteries in Agawam (413-821-9500) and Winchendon (978-297-9501).

Eligible veterans can be buried in state and federal cemeteries for free and spouses for a nominal fee. Visit Massachusetts Veterans Memorial Cemeteries for more information.

6. What are Chapter 115 benefits?: Under Chapter 115 of Massachusetts General Laws, the Commonwealth provides a uniform program of financial and medical assistance for indigent veterans and their dependents. Qualifying veterans and their dependents receive necessary financial assistance for food, shelter, clothing, housing supplies, and medical care in accordance with a formula which takes into account the number of dependents and income from all sources. Eligible dependents of deceased veterans are provided with the same benefits as they would were the veteran still living. Please visit the Department of Veteran Services website at http://www.mass.gov/veterans/ for more information.

7. Is there a Veteran's Treatment Court in Framingham?: The Veteran's Treatment Court is located at the Framingham District Court located at 600 Concord Street in Framingham. The Treatment Court is a 12-24 month, five phase program intended to serve veterans who are criminal court involved and struggling with addiction and or mental health issues.
Click here for: Framingham Vet Court FAQ

8. What documents are required for Chapter 115 Benefits?

Veterans Benefits and Services

Memorial Building

Room 11, 150 Concord Street

Framingham, MA 01702

Tel: (508)-532-5515/Fax (508)-532-5497

Email: veterans@framinghamma.gov

Documents and information required to apply for Veterans Benefits and Aid 1.

Military Discharge paper: Department of Defense form, DD214 or equivalent
Marriage*/Divorce Records and or Death Certificates
Children’s Birth certificates/Adoption Records are only needed when: a. Child less than 19 years of age b. Child less than 23 years old attending School of Higher Learning c. Handicapped dependent Adult Child living with veteran: Disabled before child’s 18th birthday.
Income verification; pay stubs, VA pension, SS, SSDI, SSI, SSP, retirement, strike benefits, workman’s compensation, unemployment or any other income.
Housing Receipts a. Rental Lease must be noted that unit is heated or unheated. b. Mortgage receipts (principle, interest, taxes and home owners insurance)
Life insurance; accounts number, amount, premium, beneficiary
Medical insurance; plan and account number, receipts for payment, Poof i.e. Medical Insurance card with bills.
List of all bills owed and monthly payments. This includes, but is not limited to, Heating, credit cards, car and student loans
Bank account or Direct Express card statements for last three (3) months this includes, 401K, Savings Bonds, money market accounts, Certificates of Deposit (CD), IRA, stock dividends and mutual funds.
Vehicles registrations for all cars in household.
If employable: Proof of Registration with Mass D.E.T.
If unable to work, medical documentation must be provided i.e. Doctor’s letter that clearly states reason for and the expected duration of incapacitation. Note: * Married veterans must provide documents and information for their spouses as well as for themselves Assets limits: Single person: $5,000 in “liquid assets” Married Couple: $9,800 in “liquid assets” Income Guidelines for Chapter 115 Benefits: Incomes must be less than or equal to amounts shown: Ordinary Benefits: $1,430-$1,750 (Single), or $1,673-$2,313 (Married) . Medical Only Benefit: $1,962 (Single), or $2,655 (Married) Impacting factors include: age, if paying for heat, shelter and medical expenses.

9. What education benefits are available to veterans?: Veterans are eligible for tuition waivers at all state colleges and universities. Members of the Massachusetts National Guard receive a tuition and fee waiver at all state schools. Contact the Veterans' Representative at the state college/university of your choice for eligibility requirements and to apply. For more information visit the Massachusetts Department of Higher Education, http://www.mass.edu/forstufam/veterans/home.asp

10. What employment opportunities are there for veterans?: Veterans are given preference for employment on the eligibility list for civil service positions. Job search and assistance is also available for veterans at The Executive Office of Employment and Training. The closest One-Stop Career Centers is located at 201 Boston Post Road, Marlborough, MA 01752. Tel 508-786-0928. Ask to be connected to the veteran's agent.

11. Is there a Veteran Service's Facebook Page?: Yes, you can find the Framingham veterans Services on Facebook at www.facebook.com/pages/Framingham-Veteran-Services

12. Who puts the flags on the veteran’s grave every year?: Each year the veteran Agents asks for volunteers to come out and help put the flags on the veteran’s graves. Over 4,500 flags are replaced every year. If you would like to volunteer please call the Veterans Agent at 508-532-5515. If your veteran did not get a flag, please come by the Veterans Agent’s Office in the Memorial Building , Room B-7 and pick one up.

13. Where can I get a veterans photo ID card?

For a Federally issued photo ID card you can apply for Veterans Administration Health Care. The only card that you may qualify for would be the Veterans Administration’s medical ID card. You will need to complete a VA 1010ez form that can be located on the Veterans Administration Website: https://www.va.gov/vaforms/ . Bring the completed form with a copy of your DD214 to 61 Lincoln St, Room 112 (VA outpatient Clinic) and ask to have it submitted for "eligibility”. Once you have been approved for the VA medical benefits, they will help you get a photo ID that can be used as a discount card.

All Massachusetts residents who are Veterans of the U.S. Armed Forces and were honorably discharged can choose to have a Veteran’s Indicator on their Driver’s License, Learner’s Permit, Massachusetts ID card, or Liquor ID card. If they choose this, the word “Veteran” will be printed on the lower right corner of their license or ID card, or in the bottom center of their learner’s permit. There is no additional fee for the Veteran’s Indicator, but all regular transaction fees will apply.
One of the following documents (typed, not handwritten) must be presented as proof of honorable discharge:

A DD-214 that indicates honorable discharge
A DD-215 that indicates honorable discharge
An Honorable Discharge form.

The Veteran’s Indicator cannot be added during an online transaction. To have the Veteran’s Indicator added to your license or ID card, you will need to visit an RMV branch and should not complete this transaction online. If you prefer not to visit a branch, you can continue with your online transaction, but the Veteran’s Indicator will not appear on your License or ID. There is a question on the Class D, M, or DM License and ID Card Application and the CDL Application asking if the customer is a veteran and if he/she would like the Veteran’s Indicator. A customer who wants the Veteran’s Indicator on his/her Driver’s License, Massachusetts ID card, or Liquor ID card must answer “yes” to this question when applying for, renewing, or ordering a duplicate license or ID card. For more information please visit the MassDot myRMV Online Service Center.

14. Is there intervention help for veterans?: A Community Intervention Specialist (CIS) will assist veterans residents with accessing services they require, including but not limited to: veterans struggling with reintegration after deployments or service, homelessness, post traumatic stress disorder and traumatic brain injury issues, substance abuse, grieving, hording, need for elder services, or any other health and safety issues. The CIS does not provide long term case management.

15. Are there any Medal of Honor recipients from Framingham?: Color Sergant Conrad Homan for his actions at the “Battle of the Crater”, Petersburg , VA, 1864. After weeks of preparation, on July 30, 1864, the Union soldiers exploded a mine in Burnside's IX Corps sector beneath Pegram's Salient, blowing a gap in the Confederate defenses of Petersburg in preparations for the fierce fighting later called the "Battle of the Crater". Unit after unit charged into and around the crater, where soldiers milled in confusion. The rebels quickly recovered and launched several counterattacks. The break was sealed off, and the Union Army repulsed with more than 7,000 men killed, wounded, or missing. Twenty three soldiers were awarded Medals of Honor for their valor in this deadly battle, including Color Sergeant Conrad Homan who fought his way through the enemy's lines with the regimental colors, continuing in his charge even after the rest of the color guard had been killed or captured. In all, a total of 64 Medals of Honor were earned in action at Petersburg, Virginia, in the period from March 25 to April 3, 1865. Sgt Homan is buried in Edawrds Cemetery, Framingham, MA.

16. Who is eligible for a Medal of Liberty?: The Massachusetts Medal of Liberty is awarded in the name of the Governor of the Commonwealth of Massachusetts, as Commander-in-Chief of the Commonwealth, to any and all Massachusetts service man or woman killed in action or who died as a result of wounds received in action. It was designed by Sgt. Kristopher W. Adams. Authority to issue medal: Massachusetts General Laws Chapter 33, Section 67A.

17. Are there medical facilities run by the Veterans Administration in Framingham?

Framingham Community Based Outpatient Clinic

61 Lincoln Street, Suite 112

Framingham, MA 01702

Monday - Friday

8:00 a.m. - 4:30 p.m.

Phone: (508) 628-0205/Fax: (508) 628-8224

This community based outpatient clinic, established in 1998 was designed to bring primary care closer to where veterans live. The primary care team manages most health issues and provides veterans with access to a wide range of specialty care providers at the VA Boston Healthcare System when appropriate and necessary. The clinic offers ample free parking. Services Provided and/or arranged through the clinic include:

Primary Health Care
Mental Health
Laboratory Blood Drawing

Advantages to using the clinic include:

Veterans will have one primary care provider to coordinate care on an ongoing basis.
Veterans can receive primary medical care closer to home
Veterans are eligible for specialty outpatient care, inpatient care and all other entitlements through the VA Boston Healthcare System.

18. Does Framingham have a mental health helpline?: Framingham subscribes to the INTERFACE Mental Health Referral Service. This service is staffed by the William James College and can be reached Mondays through Fridays from 9:00 a.m. until 5:00 p.m. This helpline is available to all Framingham residents in need of mental health services. Visit https://interface.williamjames.edu/ to learn more about services offered.

19. Are there motor vehicle benefits for veterans?: Certain disabled veterans and former POWs are eligible for motor vehicle sales and excise tax exemptions. Contact the Department of Revenue at 617-887-6367. The Registry of Motor Vehicles provides a variety of veterans' license plates and a registration exemption for certain veterans. Plates that are available include: Veteran, Legion of Valor, EX-POW, Purple Heart, Pearl Harbor Survivor, Silver Star, Bronze Star, Distinguished Flying Cross, Gold Star Family, Disabled Veteran. Visit Military and Veteran RMV Information for more information.

20. Are there property tax exemptions for disabled veterans?: There are a number of exemptions available to certain disabled veterans and their survivors. Contact your local Veterans' Service Officer or city/town assessor. Visit http://www.sec.state.ma.us/cis/cisvet/vetprptax.htm for more information.

21. What is the SAVE?: SAVE is a peer outreach program that helps veterans navigate the system of benefits and services through active outreach in the community. SAVE's mission is suicide prevention and advocacy of veterans benefits and services. Outreach coordinators are mobile and meet with veterans in the field. The outreach team is comprised of veterans and family members of veterans. Call SAVE at 888-844-2838 or email save@massmail.state.ma.us for more information.

22. What shelters are available for veterans?: The Department of Veteran Services contracts with a range of non-profit organizations, which provide emergency housing services to eligible veterans. All require that residents maintain a sober and drug-free environment. Services are available to both male and female veterans. Visit Veterans’ Laws and Benefits, Housing for more information.

23. Are there benefits for spouse and dependents of veterans?: Under Chapter 115 of Massachusetts General Laws (M.G.L. ch. 115), the Commonwealth provides a uniform program of financial and medical assistance for indigent veterans and their dependents. Qualifying veterans and their dependents receive necessary financial assistance for food, shelter, clothing, housing supplies, and medical care in accordance with a formula which takes into account the number of dependents and income from all sources. Eligible dependents of deceased veterans are provided with the same benefits as they would were the veteran still living. Visit http://www.mass.gov/veterans/benefits-and-services/family-benefits/state-benefits-for-dependents-of-a-veteran.html for more information.

24. Are there long term care options for veterans?: The Soldiers' Homes in Chelsea (617-884-5660) and Holyoke (413-532-9475) provide a variety of services to veterans, such as, acute hospital, domiciliary, and long-term care, physical and occupational therapy and more. Visit the Soldiers' Homes in Chelsea page for more information.
Long-Term Care - Soldiers' Homes for Veterans
Long-Term Care - Soldiers' Homes for Veterans

25. Is there any public transportation to local VA hospitals?

The MetroWest Regional Transit Authority offers veterans shuttle on Tuesdays, Wednesdays and Thursday. It is open to anyone wishing to go to any of the hospitals listed in the schedule below. Framingham and Natick residents have the option of being picked up and dropped off at their homes. Those not residing in Framingham or Natick must either be dropped off at either the Waverly or Blandin Hub or can be picked up at the Natick VFW Post 1274, located at 113 West Central Street, where there is also space available for those who wish to park free of charge. This shuttle has stops at the following hospitals:

West Roxbury VA Hospital
Jamaica Plain VA Hospital
New England Baptist
Brigham & Women's
Beth Israel
Joslin Clinic
New England Deaconess Hospital as well.

Veterans must preregister with MWRTA before using the service. Visit http://www.mwrta.com for scheduling and application information. If you have any questions regarding this service, please contact the MWRTA Call Center at 1-508-820-4650.

26. Disabled American Veterans (DAV) Volunteer VA Hospital Transportation

The Disabled American Veterans (DAV) Volunteer VA Hospital Transportation coordinates limited, complimentary transportation services for veterans to the Brockton, West Roxbury, and Jamaica Plain VA hospitals. Service is available Monday through Friday for appointment times between 8:30 a.m. and 12:00 p.m. Please note that riders may need to wait for an extended time after their appointment for the van for the return trip. Riders must be ambulatory or require only a little assistance getting on or off of the van. Unfortunately, the van cannot accommodate wheelchair patients. Appointments are on a first-come, first-served basis and must be made a minimum of two weeks in advance. Because of high demand, DAV cannot accommodate appointments made less than two weeks in advance. To make or change a ride reservation, call 774-826-2264 between 8:00 a.m. and 12:00 P.M., Monday through Friday.

Edith Nourse Rogers Memorial Veterans Hospital, Tel. (781) 275-7500, 200 Springs Rd., DAV Off. Bldg. 4, Rm. B05 EXT. 2999 Bedford, MA 01730
Jamaica Plain Division Boston VA Healthcare Systems, Tel. (617) 232-9500, 150 S. Huntington Ave., Rm. D-127 EXT. 45040 Boston, MA 02130 FAX (857) 364-4483
Brockton Division Boston Healthcare Systems, Tel. (774) 826-2264 940, Belmont St., Bldg. 3, Rm. A-230 FAX (774) 826-2798 Brockton, MA 02301
West Roxbury Division Boston VA Healthcare Systems, Tel. (857) 203-5628, 1400 VFW Parkway, G C 124 West Roxbury, MA 02132

Please provide your name, address, phone number and time and location of your appointment if you reach the voicemail system.

27. Does Framingham offer a property tax work-off program?: Framingham Veterans Services is now accepting applications for the Veterans Tax Work-off Program. The Commonwealth announced this program as part of the 2012 Valor Act. The Framingham 2013 Town Meeting adopted the program for Framingham. Five positions were approved for veterans who have been residents for at least one year and are homeowners. The program is designed to find flexible hourly (day, night and weekends) work for veterans in exchange for a property tax abatement. For more information and an application please contact the Framingham Department of Veteran Services at 508-532-5515.

28. Am I a veteran?

You are a veteran if you meet the Federal or Commonwealth requirements listed here. General Eligibility, Federal Eligibility for most VA benefits is based upon discharge from active military service under other than dishonorable conditions. Active service means full-time service, other than active duty for training, as a member of the Army, Navy, Air Force, Marine Corps, Coast Guard, or as a commissioned officer of the Public Health Service, Environmental Science Services Administration or National Oceanic and Atmospheric Administration, or its predecessor, the Coast and Geodetic Survey. Generally, men and women veterans with similar service may be entitled to the same VA benefits. Dishonorable and bad conduct discharges issued by general courts-martial may bar VA benefits. Veterans in prison and parolees must contact a VA regional office to determine eligibility. VA benefits will not be provided to any veteran or dependent wanted for an outstanding felony warrant. Certain Federal VA Benefits Require Wartime Service:

World War II: Dec. 7, 1941, through Dec. 31, 1946.
Korean War: June 27, 1950, through Jan. 31, 1955.
Vietnam War: Aug. 5, 1964 (Feb. 28, 1961, for veterans who served “in country” before Aug. 5, 1964), through May 7, 1975.
Gulf War: Aug. 2, 1990, through a date to be set by law or Presidential Proclamation.

General Eligibility, Commonwealth To be eligible for veterans' benefits, one must be a "veteran" or a dependent of a "veteran" under M.G.L. c. 4, sec. 7, cl. 43rd as amended by the Acts of 2005, ch. 130. See below for service requirements and exceptions. Era of Service Dates Requirement for Commonwealth Veteran Status:

WWII16-Sep-1940 to 25-Jul-194790 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions.
Peace Time 26-Jul-1947 24-Jun-1950 180 days of regular active duty service and a last discharge or release under honorable conditions.
Korea 25-Jun-1950 to 31-Jan-1955 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions.
Vietnam I 1-Feb-1955 to 4-Aug-1964 180 days of regular active duty service and a last discharge or release under honorable conditions.
Vietnam II 5-Aug-1964 to 7-May-1975 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions.
Peace Time 8-May-1975 to 1-Aug-1990 180 days of regular active duty service and a last discharge or release under honorable conditions.
Lebanon Campaign*25-Aug-1982 to (to be determined later)90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions.
Grenada Campaign*25-Oct-1983 to 15-Dec-1983 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions.
Panama Campaign*20-Dec-1989 to 31-Jan-1990 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions.
Persian Gulf 2-Aug-1990 to (to be determined later)90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions.
For GUARD MEMBERS to qualify they must have 180 days and have been activated under Title 10 of the U.S. Code -OR- Members who were activated under Title 10 or Title 32 of the U.S. Code or Massachusetts General Laws, chapter 33, sections 38, 40, and 41 must have 90 days, at least one of which was during wartime, per the above chart.

For reservists to qualify, they must have been called to regular active duty, at which point their eligibility can be determined by the above chart. Training Duty Exception Active duty service in the armed forces shall not include active duty for training in the Army or Air National Guard or active duty for training as a Reservist in the Armed Forces of the United States.

29. Are there specific services for women veterans?: The mission of the Women Veterans' Network is to provide women with information on benefits: expand awareness of the needs of women veterans and identify available health and human resources to meet those needs. Call 617-210-5781. Or you can also visit Veterans’ Laws and Benefits, Women Veterans for more information.

30. Are there yoga programs for veterans in Framingham?: There is free therapeutic yoga class for veterans held every Monday at 6:00 p.m. at the Parish Hall of Edwards Church in Framingham, behind the Stapleton School. Classes are sponsored by There & Back Again, a veteran wellness program located in Charlestown, MA and founded by Sue Lynch. Here is the info for the class: Mondays 6:00 p.m. - 7:00 p.m. at Edwards Church, Framingham, MA. Contact pastor@edwardschurch.org or Sue Lynch by calling (800) 311-0187.

31. What is the application process for veterans benefits?: The first step is to gather all the required supporting documents listed on the first page. The application itself is called the VS1. It is five pages of demographic medical insurance and income questions. In addition there are an Information Release, Agreement to Reimburse and Dept of Revue Child Support check that must also be submitted. All these can be found in the TOF Document Center under VSI Application by clicking the link below.
VSI Application

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Wastewater

Show All Answers

1. Where can I find a list of the City of Framingham's Licensed Drainlayers? How do I become a Licensed Drainlayer?: The Department of Public Works maintains a list of all businesses that carry a Drainlayer’s License in the City of Framingham. Reference information about how to become a Licensed Drainlayer here.

2. What do I do if I see sewage in my house, yard, or in the street?

You should call the Wastewater Department immediately to report any visible signs of sewerage anywhere or any signs of an impending clog (i.e., drains bubbling, drain gurgling sounds, or bad sewer odors.

In cases where there are public health and safety concerns (e.g., a sewerage backup from the public sewer or private service line), the appropriate City jurisdiction will take enforcement action to ensure the problems are attended to. When a sewer blockage occurs, it often cannot be determined whether the clog is in the sewer's main or private sewer service until a professional inspection. If you experience a sewerage backup onto your property, we recommend calling the Wastewater Division immediately at 508-532-6060. We will send a technician to respond to reports of sewerage backups and signs of impending clogs to check the sewer main and take any measures necessary to resolve the issue promptly. If it is determined that the main is operating properly, and the problem lies in the private service, our technician will inform the property owner of their responsibility to resolve the issue.

3. Who is responsible for my sewer service?: The property owner is responsible for the entire length of a sewer service from the building to the sewer main. Any manholes that are along this private service are considered part of that private sewer service and must be maintained by the property owner as well. If you are in need of sewer line cleaning, please conduct an internet search for Plumbing-Drain & Waste Line Cleaning for local providers of this service. If you are in need of a sewer repair or replacement, please the list of Licensed Drainlayers here.

4. How do I know if I have a sewer blockage?

Sewer blockages can occur in either the private sewer service or the City sewer main. The first sign of a blockage generally shows up in the lowest drains within the structure (i.e., basement, or first floor if no basement). At the first sign of a problem, please call the Wastewater Division at 508-532-6060. A technician will be sent out to the property to check the City’s sewer main for signs of blockage. Our technicians will advise you if follow-up action is needed by the City or the property owner.

Please Note: The City does not make repairs to private property, only City-owned infrastructure.

CITY'S RESPONSIBILITY & PROPERTY OWNER'S RESPONSIBILITY - WATER AND WASTEWATER SERVICE LINE REPAIRS

Water and Sewer Service Line Responsibility

5. How can I protect myself from sewer blockages?

To avoid experiencing sewer blockages in your private service and interior plumbing, be sure to use the toilets and drains properly.

Here are some common mistakes:

1. (Not so) flushable products – Only dispose of toilet tissue in your toilet. Although “flushable” wipes and some feminine hygiene products are marketed as “flushable,” these products do not break down in the sewer. These products are responsible for blockages of interior plumbing, sewer services, mains, and pumps. Avoid using the toilet as a wastebasket.

2. Grease, oils, and fats – Avoid pouring grease, cooking oil, or other fat-containing liquids down your drains, as these are some of the leading causes of drain clogging. If grease is accidentally poured down your drains, run hot water for a few minutes to flush the lines and prevent it from hardening in the interior plumbing or sewer service. Although this is not a guaranteed solution, it may help prevent buildup. Instead, allow grease, oils, and other fats to cool in the pan or a heat-resistant container, then wipe them into the wastebasket with a disposable cloth like a paper napkin or paper towel. Commercial properties in the food industry should also have grease traps installed which should be cleaned regularly to prevent grease from entering the City’s sewer mains.

3. Hair - Hair is a very common cause of blockages in interior plumbing and private sewer services. Be sure to cover bath and shower drains with a strainer or removable hair catcher and clean and dispose of hair frequently.

4. Check valves - Blockages in the City's sewer main can affect your property when drains are located below the sewer pipe level. In this case, or if you’ve experienced previous backups from the City sewer, it is recommended to have a check valve installed on your property. This device prevents sewage from backing up into any fixtures below the level of the sewer main.

6. What is okay to flush down my toilet?: Only flush the 3 P’s, Pee, Poop, and Paper! Even some products that promote themselves as being “flushable” may not be and can cause blockages.

7. What is NOT okay to put in the sewer system?: It is illegal to pour any hazardous chemicals into the sewer system. Proper disposal of such chemicals should be dealt with according to federal, state, and local laws. While not illegal, it is not recommended to put any of the following down the drain: grease, oils, and fats; pre-moistened wipes; bandages or dressings; cotton balls or swabs; catheters; wrappers; feminine hygiene products; facial tissues; test strips; topical solutions; medications or supplements; cleaners or disinfectants; cigarette butts; dental floss; diapers; hair; paper towels; hypodermic needles; or dust, dirt or lint.

8. Can I connect my sump pump to the sewer?: No. It is not permitted to connect any stormwater or rainwater drainage system to the sewer system. Drainage system piping that connects to the sewer system is an illicit connection that should be disconnected and directed elsewhere by a licensed plumber. Directing rainwater, stormwater and snowmelt into the sewer can result in sewage backups onto private property or overflow of the City’s sewer. This also applies to directing flood waters into sewer manholes. If you believe you have an illicit drainage line connected to the sewer system, please contact the Wastewater Division at 508-532-6060.

9. What do I do if a City manhole cover is making noise, visibly damaged, or missing?

Please report any instance of noise or damage to the Wastewater Division at 508-532-6060. The City and other private utilities own various infrastructure throughout the City, so it can be challenging to determine which ones are associated with each utility. We encourage our customers to report any issues to the Department of Public Works, Water, Wastewater, or Highway Divisions, and public works personnel will either forward the information to the correct division within the DPW or direct you to contact the private utility owner. Here are a few descriptions of common road fixtures owned by the City:

1. Sewer manhole cover – Generally solid, round covers, approximately 26” in diameter. For issues with sewer manholes and covers, please contact the Wastewater Division at 508-532-6060.

2. Water gate valve cover – Smaller solid round or square covers, generally 4”-10” in diameter. For issues with water gate valves and covers, please contact the Water Division at 508-532-6050.

3. Catch basins – Open grated covers that allow water rain and snowmelt to drain from ground surfaces, seen primarily on the streets and along sidewalks. For issues with catch basins and storm drains please contact the Highway Division at 508-532-6030.

10. Am I allowed to open a manhole cover myself?: No. It is not permitted for anyone other than City personnel to lift or tamper with a manhole cover for any reason. Open manholes left unattended could present a severe danger to the public. If you see a missing manhole cover please immediately contact the Wastewater Division at 508-532-6060.

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Water

Show All Answers

1. Why did I get a yellow letter regarding my meter?: Our Meter Technicians deliver letters when there is a need to service the City’s water meter(s) on the property. Letters are dropped off so the property owner can call to make an appointment at their earliest convenience. Our meter technicians work daily (Monday through Saturday) to update, repair, and inspect meters and associated equipment to ensure accurate billing. Please call the Water Division for service at 508-532-6050 if you receive one of these letters to schedule your appointment.

2. Where can I find a list of the City of Framingham's Licensed Drainlayers? How do I become a Licensed Drainlayer?: The Department of Public Works maintains a list of all businesses that carry a Drainlayer’s License in the City of Framingham. Reference information about how to become a Licensed Drainlayer here.

3. What do I do if I suddenly lose pressure or have no water at all?: Call the Water Division at 508-532-6050 immediately, as this could potentially be the sign of a water-related service line break or an issue with the City’s water main.

4. What do I do if I notice a possible water leak?: If a water main or service pipe breaks and is leaking in your home or water is bubbling up from the ground in your yard, on the sidewalk, or in the street, please contact the Water Division immediately at 508-532-6050.

5. How do I obtain an irrigation meter?: Reference the process to obtain an irrigation meter here.

6. Why is my water discolored?: Your water can become discolored when activity on water mains takes place near your property. The activities can include planned maintenance and/or emergency work, including hydrant flushing, main breaks, emergency repairs, maintenance, or scheduled replacement of water valves, hydrants, and other water infrastructure. In most cases, once the activity has stopped, water should begin to clear up. If you encounter a situation where you have not seen any improvement following the completion of work, or your water is discolored for an extended period of time, please call the Water Division at 508-532-6050 for assistance.

7. Where can I find some Water Conservation Information?

There are many ways to lower your daily water use, from devices installed on fixtures within your residence to changing some everyday habits. The Massachusetts Water Resource Authority (MWRA) offers many valuable tips. Some quick examples are:

1. Faucets – Consider installing low-flow fixtures to reduce the flow of water from your faucets.

2. Toilets – The MWRA offers free dye tablets to place in your toilet tank to check for water leaks. If you find a leak, contact a licensed plumber to repair the leak. This will help you to conserve water and save you money. Limit flushing by keeping products that can be disposed in the wastebasket out of the toilet. When installing a new toilet, consider one with a lower gallon per flush rating.

3. Showers/Baths – Consider taking shorter showers, installing low-flow showerheads, and filling bathtubs with less water when bathing.

4. Kitchen – Consider using basins instead of constant running water for cleaning, run sink disposals at the end of clean-up instead of multiple times throughout, and run a dishwasher when it is full, or use a small load/quick cycle setting for fewer dishes.

Reference more water conservation tips from the MWRA here.

8. Is it possible that I could have lead in my drinking water?: For more information about lead in drinking water, click here.

9. What are the reflective poles I see on some hydrants?: The Water Division uses reflective hydrant markers to help snow removal vehicles avoid coming in contact with snow-covered hydrants. If you see a hydrant marker in need of repair, please contact the Water Division at 508-532-6050.

10. What can I do about an ongoing low water pressure problem?

If you experience a decrease in water pressure over time, please contact the Water Division at 508-532-6050 to make an appointment for one of our technicians to come out to your property and inspect the issue. Our technicians will make every effort to identify the problem and provide recommendations to resolve the issue. Our technicians will advise you if follow-up action is needed by the City or the property owner. While we may attempt to isolate the issue by temporarily turning off water on your property or in your area, the City does not make repairs to private property, only City-owned infrastructure.

Please Note: A sudden loss of pressure could be indicative of a more serious issue that should be reported to the Water Division right away.

CITY'S RESPONSIBILITY & PROPERTY OWNER'S RESPONSIBILITY - WATER AND WASTEWATER SERVICE LINE REPAIRS

Water and Sewer Service Line Responsibility

11. Can I, a contractor, or a landscaper operate a hydrant near my property?: No. It is not permitted for anyone other than Framingham Department of Public Works or Fire Department personnel to open or operate hydrants in the City. If you see unauthorized individuals opening or operating hydrants, please contact the Water Division immediately at 508-532-6050.

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The Public Health Nurse Clinic is Closed until further notice.

We apologize for the inconvenience.

The Health Department Clinic is closed until further notice.

We apologize for the inconvenience.

The PUBLIC Health NURSE Clinic is closed until further notice. We apologize for the inconvenience.

The Public Health Nurse Clinic Hours are suspended until further notice.

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Tips for Giving Generously and Wisely to Veterans and Public Safety Groups

Long-Term Care - Soldiers' Homes for Veterans

Long-Term Care - Soldiers' Homes for Veterans

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CITY'S RESPONSIBILITY & PROPERTY OWNER'S RESPONSIBILITY - WATER AND WASTEWATER SERVICE LINE REPAIRS

▼ Water

CITY'S RESPONSIBILITY & PROPERTY OWNER'S RESPONSIBILITY - WATER AND WASTEWATER SERVICE LINE REPAIRS

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▼
Absentee Ballot Instructions

▼
Animal Control

▼
Annual Events

▼
Assessors

▼
Board of Health

▼
Brownfields

▼
Building and Wire

▼
Cemeteries FAQS

▼
City Boards, Commissions and Committees FAQS

▼
Community Development Block Grant

▼
Conservation Commission

▼
Council on Aging

▼
COVID-19 - Mask Mandate Questions & Answers

▼
CPC

▼
Distracted Driving

▼
Fire Department

▼
Highway

▼
Licensing

▼
Loring Arena

▼
Parks and Recreation

▼
Police Department

▼
Public Works

▼
Public Works - Potholes

▼
Retirement Board

▼
Solid Waste Management

▼
Treasurer / Collector

▼
Utility Billing

▼
Veterans Services

▼
Wastewater

▼
Water