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1. Directions to the Public Works facility (100 Western Ave)

The link below will provide you with directions to the Public Works Facility located at 100 Western Avenue. All internet and GPS mapping methods have been found to provide incorrect directions to our facility. We hope this will be more helpful.

Click here for directions

2. Where can I find a list of the City of Framingham's Licensed Drainlayers? How do I become a Licensed Drainlayer?

The Department of Public Works maintains a list of all businesses that carry a Drainlayer’s License in the City of Framingham. Reference information about how to become a Licensed Drainlayer here. 

3. How do I handle Water & Sewer utilities when preparing for a demolition?

When you are preparing to have demolition work done on a property, you will need to have all existing utility services disconnected. The Public Works utilities you must have disconnected are the water and sewer services. 
 
To disconnect water and sewer services:
 
1) Call the Water Division at 508-532-6050 to request an appointment for the water service to be shut off at the curb and the meter(s) removed prior to demolition
Please Note: There is a $25 service fee for water to be shut off at the curb.
 
2) Hire a Licensed Drainlayer to cut and cap the water and sewer services

3) The Licensed Drainlayer is required to apply for a Trench Opening Permit and Street Opening Permit

4) Once the water is shut off, the meter is removed, AND your Licensed Drainlayer has received approved trench and street opening permits, please notify the DPW Inspectors at 508-532-6010 at least 48 hours before cutting and capping the utilities. The DPW Inspectors will inspect the disconnection after the work is complete.

5) After the cut and cap is inspected, the Municipal Engineering Program will issue a letter stating water and sewer utilities are disconnected from the property. This letter is sent to the Inspectional Services Department. 
 
6) A meter reading will be documented at the time of meter removal and reported to the Water & Sewer Billing Office. Your final bill will be generated based on your final meter reading plus the $25 service fee. 

 

4. Which insects are harmful to my trees?

Please click on the link:

Pests of Primary Concern

5. How can you file a claim with the City of Framingham?

SNOW PLOWING DAMAGE

Please contact the Highway Department at 508-532-6030 or file a claim on the City website. Please provide as much information as possible (i.e., location, date, time, etc.) If available, attach any additional documentation to support your claim (i.e., estimate or invoice, correspondence, narrative, photo, Police Report, etc.).

For All other claims

Please reference instructions about filing a claim for all other instances here. 

6. Where can I report a sinkhole in the public way?

A sinkhole can be caused by many different reasons, so knowing which Division in Public Works to call may not be possible. 

If you are not sure you may call any of the following divisions to report the sinkhole:

• Please call the Highway Division, 508-532-6030, for potholes or sinkholes around drainage fixtures (catch basins or storm drains). 
• Please call the Water Division, 508-532-6050, for sinkholes near fire hydrants, round water gate covers, or trenches in the road where water work has occurred.
• Please call the Wastewater Division, 508-532-6060, for sinkholes around manhole covers or trenches in the road where sewer work has occurred.