Office Hours & Directions
change to city hall office hours - effective Monday, December 28
Following Governor Baker's measures to reduce the spread of COVID-19 in Massachusetts, Framingham will limit access to City Hall (150 Concord Street) effective Monday, December 28: Only the Treasurer/Collectors' Office (Rm. 111) and City Clerk's Office (Rm. 105) will be open to walk-ins. All other divisions/departments will be available by appointment only. View contact information for divisions/departments here to schedule an appointment. If you don't have access to the internet, the City's Informational Line at (508) 532-5411 is open to answer questions Monday-Friday, 8:30 a.m. - 3:30 p.m. Inspectional Services has installed a locked drop box located in the hallway, close to the Treasurer/Collectors office, and opposite City Hall's inside grand staircase to allow Building Permit Applications to be dropped off. The building will be open and appointments available Mon., Wed., and Thurs., 8:30 a.m.-4 p.m.; Tues., 8:30 a.m.-6 p.m.; and Fri., 8:30 a.m.-1 p.m. The following City Hall doors will be open: ADA-compliant entrance on Union Ave., (next to ramp); ADA-compliant entrance at the rear of the building (by the elevator); and the side door on Concord St. Decreased access to City Hall will remain in effect until noon January 10, 2021, unless further extended.
Our Municipal offices are open 8:30 a.m. - 5 p.m. on Monday, Wednesday, and Thursday. Office hours are extended on Tuesday 8:30 a.m. - 7 p.m. and on Friday office hours are 8:30 a.m. - 2 p.m. Some offices have extended hours as follows:
- Assessor: Tuesday, 8:30 a.m. - 7 p.m.
- Board of Health: Tuesday (Clinic), 6 p.m. - 8 p.m.
- Treasurer / Collector: Tuesday, 8:30 a.m. - 7 p.m.
- Retirement Office: Tuesday, 8:30 a.m. - 7 p.m.
Directions to City Hall are available online.