City of Framingham Information

     HOW DOES COVID-19 AFFECT CITY OPERATIONS?

CITY HALL IS OPEN TO THE PUBLIC. PLEASE REFERENCE THE CITY OFFICES REOPENING PAGE FOR ADDITIONAL DETAILS.

Para ver esta información en Español, haga clic aquí.
Para visualizar essas informações em Português, clique aqui.

PUBLIC BUILDINGS SUCH AS, LIBRARIES, CALLAHAN CENTER, and LORING ARENA WILL REMAIN CLOSED TO THE PUBLIC, UNTIL FURTHER NOTICE.

THE LOBBY TO THE FIRE DEPARTMENT HEADQUARTERS IS CLOSED TO THE PUBLIC UNTIL FURTHER NOTICE.

Members of the public seeking City Hall assistance, please contact (by phone or email) departments with requests. Any request that can be fulfilled online or by email shall be fulfilled in that manner.

Members of the public seeking assistance from the Department of Public Works, please reference this document.

Framingham Public Schools are closed through the end of the 2019-20 school year.

Services essential to public health and safety – like police and fire responses and trash collection will continue as normal.

The City will continue to monitor the situation and reevaluate the closures regularly.

WHAT ORDERS HAVE THE CITY OF FRAMINGHAM PUT INTO PLACE DUE TO COVID-19?

HOW DOES COVID-19 AFFECT PUBLIC MEETINGS? 


Effective April 2, 2020 - The Framingham Board of Health voted unanimously to continue its order of March 16, 2020, to restrict in-person meetings of public bodies within Framingham.

All in-person public meetings of any public body are prohibited in Framingham until further notice, except meetings of the Framingham City Council, the City’s municipal legislative body.

To view the calendar of upcoming public meetings, agendas, and remote access information, please visit: http://framinghamma.iqm2.com/Citizens/default.aspx

The City has created an email address to allow people to make a public comment. We encourage the public to send emails for public comment to publiccomment@framinghamma.gov. In the subject line of the email, denote the name of the public hearing, Council, Board, or Commission meeting that should receive the comment. Please send your comment at least two hours before the posted start time of the meeting.

To watch previously recorded public meetings, please visit: http://www.framinghamtv.com/

WHERE CAN I FIND FRAMINGHAM COVID-19 INFORMATION?

The City’s new Informational phone line, (508) 532-5411, will be answered library staff, Monday-Friday 8:30 a.m.-3:30 p.m. Like the City’s Emergency Operations Center (EOC), residents will be able to get answers related to Framingham COVID-19, food resources, testing sites, and ways to slow the spread of the virus, such as social distancing and hygiene. When the Informational Line is not staffed (after 3:30 p.m. on weekdays and over the weekend), residents will receive a detailed message with information about City functions and where they can find additional information, as well as a request to leave their name, phone number and question. All messages will be returned the next business day.

Para ver esta información en Español, haga clic aquí.
Para visualizar essas informações em Português, clique aqui.

         City of Framingham Information Line, COVID-19 Pandemic Information,  508-532-5411, Open M-F, 8:30 AM

HOW DO I PAY EXCISE TAX, PARKING TICKETS, PROPERTY TAX, AND/OR WATER AND SEWER BILLS WHILE CITY HALL IS CLOSED TO PUBLIC ACCESS?

Para ver esta información en Español, haga clic aquí.

Para visualizar essas informações em Português, clique aqui.

The City will not add late fees to the Excise Bills until June 1,  2020.

The City will not add late fees to Property Tax Bills until June 1, 2020.

The City will not add late fees to Water Bills (issued on or after March 10, 2020) until June 1, 2020. 

**If you pay after June 29, interest will go on the bills, and the interest will go back to June 1.**

For the Framingham residents who normally pay their Excise Tax, Property Tax,  Parking Tickets, Water and Sewer Bills at City Hall, please find listed below alternative payment methods:

1. ONLINE AT:  HTTPS://EPAY.CITYHALLSYSTEMS.COM

2. MAIL

MAIL EXCISE TAX PAYMENTS TO:

CITY OF FRAMINGHAM
OFFICE OF THE TAX COLLECTOR
PO BOX 722
READING, MA 01867

MAIL PROPERTY TAX PAYMENTS TO:

CITY OF FRAMINGHAM
OFFICE OF THE TAX COLLECTOR
PO BOX 724
READING, MA 01867

MAIL WATER BILL PAYMENTS TO:

CITY OF FRAMINGHAM
OFFICE OF THE TAX COLLECTOR
PO BOX 851
READING, MA 01867


3. OVER THE PHONE BY CALLING CITY HALL SYSTEMS AT 1-800-491-9788

WHAT SHOULD I DO WITH LIBRARY MATERIALS THAT I RENTED?
CAN I STILL ACCESS LIBRARY RESOURCES FROM HOME?

Both the Main Library (49 Lexington Street) and the McAuliffe Branch Library (746 Water Street) are closed to the public until further notice.

Framingham Public Libraries are now offering curbside pickup and returns. For more information about these offerings, please visit their website.

REMINDER:
Both the Main Library (49 Lexington Street) and the McAuliffe Branch Library (746 Water Street) drive-up book drops are now repurposed as collection repositories for homemade cloth face coverings. 

The Library has many great resources that can be accessed from your home, including digital resources and online programs.

In addition, Wifi is accessible throughout the Main Library and McAuliffe Branch Library parking lots. 

                                 curbside_pickup2                

Image of Framingham Public Library Curbside Pickup sign with the following text:
Miss the Library? We miss you, too! Get your FPL fix with FPL Curbside Pickup!

  • How it Works:
    - Search for items from our website framinghamlibrary.org.
    - Sign in to your account and request your items.
    - When your items are ready, you’ll receive a notification.
    - Then, just sign into the Capira Reservation System with your Library card
    number and password and choose a pickup time!
    - For help or questions, please call 508-532-5570,
    Monday-Friday, 9 a.m. - 5 p.m.

                                 Returns_6-15         


        Image of Framingham Public Library Returns sign with the following text: Contact-free return of Library materials begins on June 15 at both libraries:

Main Library (Pearl Street walk up):
- Monday-Tuesday, 1-4 p.m. and Wednesday-Thursday, 9 a.m.-12 p.m.

McAuliffe Branch (Building walk up)
- Monday-Tuesday, 9 a.m.-12 p.m., and Wednesday-Thursday, 1-4 p.m.