Policies & Regulations
It is a state law that anyone who excavates shall notify Dig Safe and all non-member utility companies so that proper procedures can be taken to ensure safety. Dig Safe System, Inc. is a communication network, assisting excavators, contractors, and property owners in complying with state law by notifying the appropriate utilities before digging. Dig Safe is a free service that notifies member companies of proposed excavation projects.
In turn, these member utilities respond to the work area and identify the location of underground facilities. Callers are given a permit number as confirmation. Digging without knowing what could be under the ground is very dangerous and sometimes fatal.
Street opening permits are required for any contractor to dig in the street or on the sidewalk, and non-emergency permits will only be issued from April to November. During the winter months, there is a moratorium on non-emergency street opening.
The City of Framingham has Street Utility Inspectors who inspect any work that affects city property before the trenches are closed up. The City wants to ensure that quality work is done on public or private property and all utilities are installed to construction standards. Contractors must let the Inspectors know when they are working and request an inspection when it is time.