Water Division


                                                                                      JULY 16, 2021

Framingham, MA - The City of Framingham’s Department of Public Works (DPW) is proud to share the 2020 Consumer Confidence Report about the City’s drinking water. This report was compiled collaboratively by the Massachusetts Water Resource Authority (MWRA) and the Framingham Water Division.

 Highlights in this year’s report include:

  • Information about MWRA’s system
  • Lead in Drinking Water
  • Bacteria, Lead, and Copper Testing in Framingham
  • Monitoring for Per- and Polyfluoroalkyl Substances (PFAS)

View this year’s report online here.

Hard copies of this report have been mailed to all residents. Additional printed copies are available at the following locations:

  • DPW Operations Center, 100 Western Avenue
  • City Hall, 150 Concord Street, Room #213, DPW Administration, and Room #121, the Mayor’s Office
  • Main Library, 49 Lexington Street
  • McAuliffe Branch Library, 746 Water Street
  • Callahan Center, 535 Union Avenue

                                                                                     JUNE 15, 2021
Image of the Water Department Management Staff and Operations Managers standing near a yellow truck

The City of Framingham’s Water Department has received a Public Water System Award from the Massachusetts Department of Environmental Protection (MassDEP) for outstanding performance and achievements in the Large Consecutive Community Systems Category for the calendar year 2020.

According to MassDEP, the criteria used to select eligible public water systems for this award include excellent water service to the public, no violations or non-compliance issues, and efforts that support public water supply services, such as source water protection, water quality, and conservation.

“I am ecstatic to share that this is the fourth time in five years the Water Department has received this award,” said Public Works Director Blake Lukis. “This award demonstrates our staff’s commitment to the residents of Framingham to provide unsurpassed drinking water and fire suppression.”

“This recognition is truly a testament to our team of dedicated water professionals,” said Stephen Leone, Director of Water and Wastewater. “Our staff is devoted to maintaining, safeguarding, and improving the City’s water infrastructure, all while providing exemplary customer service 365 days a year, no matter the circumstances.”

No public ceremony was held for this award due to COVID-19 restrictions just recently being lifted.

Water is Life

Framingham Public Works recently made a documentary about the 50+ mile journey our water travels to reach us, the critical importance of maintenance and improvements to our infrastructure and the 27+ mile journey our wastewater travels to be treated and delivered back into the earths water cycle.


  • Distribution of a public potable water supply through a complex system of pumps, pipes, valves, and reservoirs
  • Provision of fire suppression service to the 17,000 residential and commercial accounts
  • Massachusetts Water Resources Authority (MWRA) Annual Drinking Water Report
  • 250 miles of pipe
  • 17,000 service connections
  • 2,000 hydrants
  • 4,800 gate valves
  • 22,000 meters
  • Four pumping stations
  • Two booster stations
  • Six above ground water tanks (storage capacity -nearly 9 million gallons)