Framingham Massachusetts

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Cable Advisory Committee
Cable Advisory Committee
The five member Cable Advisory Committee is appointed by the Board of Selectmen to ensure that the provisions of the town's three cable television contracts are implemented. The Committee serves as a liaison between cable customers and the cable companies, and provides feedback and acts in an advisory capacity to the Selectmen and Town Manager for issues that may require direct intervention of Town administration.

The Cable Advisory Committee acts as an ombudsman for Town citizens on matters unresolved regarding billing errors and persistent repair problems on cable TV. Framingham currently provides cable franchise licenses to Comcast, RCN, and Verizon. Satellite television providers are not required to have a license.

Contact Us
The public is welcome to leave a message with the Cable Advisory Committee at 508-521-9354 or via email  to report issues involving the following items that you have been unable to resolve with your cable provider:
  • Billing errors
  • Persistent repair issues

Please contact us after first making reasonable efforts to resolve these problems with your cable TV provider. We will make every attempt to call you back within three days.

Per federal and state regulations, the Cable Advisory Committee has jurisdiction over cable TV only. We do not have authority to intercede on problems involving Internet access, satellite TV, or voice telephone service.

Cable Provider Contact Information
The following are the telephone numbers for the three cable television providers that serve Framingham:
  • Comcast: 1-800-934-6489
  • RCN: 1-800-746-4726
  • Verizon: 1-800-837-4966

Committee Members
Annabel Dodd, Chair
Peter Barnes, Member
Sam Klaidman, Member
Ron Rego, Member
Norma Shulman, Member

Dedicated to Excellence in Public Service