Utility Billing Administration
150 Concord St.
Ph: (508) 532-5605
Fx: (508) 872-5616
8:30 am - 5:00 pm
Monday - Friday
The Utility Billing Administration strives to maintain and improve the long-term quality and reliability of water and sewer billing services in the Town of Framingham.
The Department’s primary goals are: to maintain cost control, provide efficient delivery of service, produce accurate utility bills, maintain high standards of customer service, establish effective procedures, and administer a sound billing practice that is fair and efficient, and maintains a strong financial structure.
Please call the Utility Billing Office at (508) 532-5605 if:
- The bill has been estimated more than two (2) consecutive times.
- The name or mailing address is incorrect.
- The ownership of the property being billed is changing.
- You have questions about this bill.
Questions about payments or overdue amounts should be directed to the Treasurer/Collector’s Office
at (508) 532-5430.