Framingham Massachusetts

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Absentee Ballot Instructions

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1. How do I vote by absentee ballot?
2. I can't get to the polls on Election Day. Can I vote?
3. How can I apply for an absentee ballot?
4. Can anyone else apply for an absentee ballot for me?
5. Can a family member apply for my absentee ballot?
6. Must I be a registered voter in order to vote by absentee ballot?
7. Must my ballot be witnessed?
8. What if I'm not able to mark my absentee ballot?
9. Are polling places accessible to elderly and disabled voters?
10. I'm permanently disabled. May I vote at home?
11. My parent is in a nursing home. Is she/he able to vote by absentee ballot?

Animal Control

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1. How do I license my dog?
2. How can I explain Rabies to my children?

Assessors

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1. What year sales does the Assessor use to determine the Assessed value of my property?
2. When is the filing deadline for Real Estate & Personal Property Abatement Applications for FY14
3. What does my assessment represent?
4. Once I receive an Elderly Exemption does it automatically renew or do I need to file a new application every year?
5. When is the filing deadline for Elderly Exemptions?
6. I am elderly and cannot afford this tax bill. Can’t the assessors lower this assessment because I am elderly?
7. I recently purchased my home. When will the tax bill be sent in my name?
8. My assessment increased more than 2.5%. Doesn’t Proposition 2½ limit the amount my assessment can increase?
9. What do the assessors look at when determining an assessment?
10. Why do the assessors want to see the interior and exterior of my property?
11. I am a young person who grew up in Framingham and cannot afford this tax bill. Why can’t the assessors lower this assessment because I cannot afford to live in Framingham?

Board of Health

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1. What nursing services can I get from the Health Department?
2. Does the Board of Health offer flu shots?
3. Do I need an appointment for vaccinations?
4. Can I get a copy of my immunization record?
5. Can I speak to the nurse?
6. Which shots does my child need for school?
7. Where can I dispose of needles (new or used)?
8. What do I do with leftover or expired medication?

Brownfields

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1. What are “Brownfields”?
2. How does a community benefit from brownfield redevelopment?
3. Why are brownfields a problem for my community?
4. How can brownfield redevelopment benefit my community?
5. Is there a cost to not cleaning up brownfield sites?
6. What are the benefits of brownfield redevelopment to property owners?
7. How much will the cleanup cost?
8. How long will the cleanup take?
9. What is Framingham’s Brownfields strategy?
10. Who do I contact for more information regarding Framingham’s Brownfields effort?

Building and Wire

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1. Where can I find a map or plot plan of my property?
2. Is a permit required to install a fence on my property?
3. Does an above-ground swimming pool require a building permit?
4. What “uses” are allowed at a particular property?

Community and Economic Development

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1. Where do I find the link to the NSP Program housing lottery Flyer Sheet and Information Packet with the Application?
2. Do you have a Brownfield Redevelopment Program?
3. How can I find information about avoiding HOME FORECLOSURE?
4. Where do I find more information about developing property or opening a business in Framingham?
5. Where do I find more information about the Downtown Rail Crossing Project?
6. What are the current planning projects going on in downtown?
7. Where find printable information about Framingham?

Community Development Block Grant

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1. Do I have to purchase the property in Framingham and do I have to live in Framingham now?
2. Are there any income limits?
3. What are some other requirements in receiving home ownership assistance?
4. Where can I find resources to help me avoid HOME FORECLOSURE?

Conservation Commission

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1. What if I see work occurring in a wetland?

Council on Aging

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1. What kind of programs or services do you offer?
2. What is the schedule of the Blood Pressure Clinic?
3. Do you have transportation?
4. I need information about the Property Tax Program.
5. Do I have to be a resident of Framingham to come to the Callahan Center?
6. Is there a membership fee to attend programs or activities?

Engineering and Transportation

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1. Where is your office and what are your hours?
2. What information do you have?
3. Can I get a map or plot plan of my property?
4. Where do I acquire a deed for my property?
5. Where do I find survey information such as street layouts, easement plans, contour information, benchmarks, etc.?
6. Will the Town survey my property?
7. Where does my property end?
8. How do I find out the limits of the public way?
9. Can I plant flowers or put up a fence near the roadway?
10. Do I need to have permission to widen, move or add another driveway on my property?
11. What are the property line setback requirements for my property?
12. Where do I acquire a GIS map?
13. Do you have copies of zoning maps?
14. Does the Town have copies of the flood insurance maps developed for Framingham?
15. What is an easement?
16. Will the town locate my utility services for me?
17. How do you decide to pave a road?
18. Can I get a lower speed limit on my street?
19. Can I get stop signs erected to slow traffic?
20. Does the Town allow residents/businesses to connect a private stormwater drain to the Town’s stormwater drainage system?
21. What do I do if I have a drainage problem from the roadway onto my property?
22. Who is responsible for cleaning out the drainage ditches (channels) on my property?
23. Can I dump bagged pet waste or any other waste into storm drains?

Fire Department

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1. Where can I obtain Fire Department related permits?
2. How do I obtain a permit for outside open air burning?

Highway

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1. How do I get the pothole on my street repaired?
2. How can I report a claim involving a snow storm incident?
3. How do I get a tree trimmed or a dead tree removed?
4. How do I get a missing street sign installed?
5. I need to get out of my street, but the snow plow hasn’t come by yet. Whom do I call?
6. The catch basin (storm drain) near my home is caving in or clogged. What should I do?
7. Several cars are parked on my street during the snow storm, and they impede complete plowing of the street. What can I do about this?
8. Which insects are harmful to my trees?
9. Does the Town of Framingham plant trees?

Loring Arena

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1. When do you offer public skating?
2. What is the cost to go public skating?
3. Are helmets required for Public Skating?
4. When do you offer Stick Time?
5. What is the cost for stick time?
6. Do we need helmets for stick time?
7. Can I rent a helmet at Loring?

Parks and Recreation

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1. How often does a new schedule of activities come out?
2. How do I register for programs, can I register over the phone, and can I pay by credit card?
3. Are Lake Cochituate State Park or Callahan State Park run by the Framingham Parks and Recreation Department?
4. Does Framingham have a swimming pool which is open to the public?
5. Does Framingham Recreation have a Little League team, a soccer team, or Pop Warner Football?
6. How can I obtain a permit for the use of Parks & Recreation facilities?
7. How can I get a pass for the beaches in the summer?
8. Are there tennis courts with lights in town? How late do the lights stay on at Bowditch for track and tennis?
9. Does Framingham Recreation give swimming lessons?
10. Are non-residents permitted to register for programs and go on the trips?
11. What programs are offered for infants and young children?
12. Can I get a refund if I cancel my reservation?

Police Department

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1. How do I become a police officer?
2. Where are civil service exams held?
3. How are the final candidates chosen?
4. Does the police department hire non police personnel for any positions?
5. Do you have information on lateral transfers?
6. How can I obtain a license to carry a firearm?
7. Are there any requirements to carry pepper spray? Also, where would I buy it?
8. I have a license to carry from another state and am moving into the Town of Framingham.What procedures must I follow?
9. Who needs to have a Firearms License or FID card?
10. How old must I be to obtain a license?
11. What is a sexual offender?
12. What is a Level 1 Offender?
13. What is a Level 2 Offender?
14. What is a Level 3 Offender?
15. Who may obtain information about a sexual offender?
16. Can I get information from my local police department?
17. How do I obtain information from The SORI Board?
18. What to do if you lose your PURSE or WALLET?
19. What do I do if I am a victim of fraud over the internet?
20. How do I obtain a copy of my criminal record?
21. How can I get a criminal check on another person?
22. When is an operator required to fill out an accident report?

Public Works

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1. Directions to the Public Works facility (100 Western Ave)
2. How can I become a licensed Drainlayer in Framingham?
3. Where can I find a list of contractors that are already licensed to work in the Town?
4. Which insects are harmful to my trees?
5. How do I handle Water & Sewer utilities when preparing for a demolition?
6. How can you file a claim with the Town of Framingham?
7. Where can I report a sinkhole in the public way?

Solid Waste Management

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1. I just returned home to find a non-compliance warning sticker on my barrel. What is it for?
2. I have been using this barrel for a long time and have not received a warning before, why?
3. Why does my barrel capacity matter?
4. Are we really saving money by limiting trash and barrel capacities?
5. What type of barrels can I use?
6. Can my barrel have wheels?
7. Can my barrel have handles?
8. Can my barrel have a lid?
9. Can my barrel have an attached/ hinged lid?
10. Is the Town responsible for the clean-up of scattered refuse due to vermin?
11. Is the Town providing these barrels to the residents?
12. When is my trash picked up?
13. What happens if my collection day falls on a holiday?
14. Are there any restrictions on what I can put in my trash?
15. So, what do I do with items that I cannot put in my trash?
16. When is the Recycle Drop-off Center on Mt. Wayte Ave open?
17. Where do my recyclables go?
18. Why can't I recycle my used pizza boxes?
19. Where does my trash go?
20. Why do I have to put my leaves and grass in special paper bags?
21. Can I use a borrowed or rental vehicle at the Recycling Drop-off Center?
22. Where can I get biodegradable leaf bags?
23. Are there any restrictions on the amount of trash and the size of the receptacle that can be placed for weekly curbside collection?
24. When is household hazardous waste collection day held?
25. How must I bundle my brush and yard waste?
26. How do I dispose of latex paint?
27. Can I have bulky house hold items picked up curbside?
28. What can I recycle?

Town Manager

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1. How do I appeal a parking ticket?

Treasurer / Collector

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1. How much does an MLC cost?
2. Do you take payments over the phone and by credit card?
3. Can I view my tax bill online?

Utility Billing

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1. How often do I receive my water and sewer bill?
2. What if my meter isn't working?
3. How do I obtain a final bill when I sell my house?
4. What if there is a mistake on my bill?
5. MWRA Water Quality Report
6. What can I do to detect a leak at my property?
7. Is there a policy to seek relief on a high bill due to a leak on my property?

Veterans Services

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1. Acupuncture: Is there an acupuncture program for veterans and their families in Framingham?
2. Annuity: What is the Commonwealth's veterans annuity?
3. Benefits: What is a good source to find out what benefits a veteran or family member be entitled to?
4. Bonuses: What does the Commonwealth offer as Veterans bonuses?
5. Cash donation to veterans charities: How do I know which veterans chartities to give my money?
6. Cemeteries: Are there veterans cemeteries in Massachusetts?
7. Chapter 115 Veterans Benefits: What are chapter 115 benefits?
8. Education benefits: what education benefits are available to veterans?
9. Employment: What employment opportunities are there for veterans?
10. Facebook: Is Veterans Services on Facebook?
11. Grave Flags: Who puts the flags on the veteran’s grave every year?
12. ID cards: Where can I get a veterans photo ID card?
13. Medal of Honor (MOH) Recipients: Are there any MOH recipients from Framingham?
14. Medal of Liberty; who is eligable and how can I apply?
15. Medical Facilities run by the VA in Framingham?
16. Motor vechicle Benefits: Are there motor vehicle benefits for veterans?
17. Property taxes: Are there property tax exemptions for disabled veterans?
18. SAVE Team: What is the SAVE Team?
19. S.H.A.R.P. Team: Who is the SHARP Team?
20. Shelter Housing Services: what shelters are available for veterans?
21. Spouse and dependant benefits: Are there benefits for spouse and dependants of veterans?
22. Soldier's Home: are there long term care options for veterans?
23. Tax work-off program for Veterans: Does Framingham offer a property tax work-off program?
24. Transportaion to VA hospitals: Is there any public transportation to local VA hospitals?
25. Veterans Council: Does Framingham have a Town sponsored Veterans Council?
26. Veteran Status: am I a veteran?
27. Women veterans: are the specific services for women veterans?
28. Yoga: is there a yoga program for veterans in Framingham?

Wastewater

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1. Where can I find a list of the Town of Framingham's licensed drainlayers?
2. What do I do if I see sewage in my house, yard, or street?
3. Who is responsible for my sewer service?
4. How do I know if I have a sewer blockage?
5. How can I protect myself from sewer blockages?
6. What is OK to flush down my toilet?
7. What is NOT ok to put in the sewer system?
8. Can I sump pump flood water into the sewer?
9. What do I do if a Town manhole cover is making noise or visibly damaged?
10. Am I allowed to open a manhole cover myself?

Water

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1. Why did I get a yellow letter regarding my meter?
2. Where can I find a list of the Town of Framingham's licensed drainlayers?
3. What do I do if I suddenly lose pressure or have no water at all?
4. What do I do if I notice a possible water leak?
5. How do I obtain an irrigation meter?
6. Cold Weather Tips
7. Why is my water discolored?
8. Where can I find some Water Conservation Information?
9. Is it possible that I could have lead in my Water?
10. What are the reflective poles I see on some hydrants?
11. How can I find out about the cause of my ongoing low water pressure problem?

Town of Framingham
150 Concord St.
Framingham, MA 01702
Dedicated to Excellence in Public Service